Cisco DPQ3925

Cisco Model DPQ3925 8x4
DOCSIS 3.0 Wireless Residential
Gateway with Embedded Digital
Voice Adapter User Guide
In This Document
 IMPORTANT SAFETY INSTRUCTIONS............................................................. 2
 Introduction .......................................................................................................... 14
 What's In the Carton? ........................................................................................... 16
 Front Panel Description ....................................................................................... 17
 Back Panel Descriptio n ........................................................................................ 18
 What Are t he System Requirem ents for I nternet Servic e? ................................ 19
 How Do I Subscribe to High-Sp eed Int ernet and T elep hone S ervic e? ............. 20
 Where Is the Best Locatio n for My DOCSIS Resid ential Gateway? ................. 22
 How Do I Mount the Modem on a Wall? (Optional) ......................................... 23
 What Are t he Requirements for Telep hone S ervice? ......................................... 26
 How Do I Co nnect My Gateway fo r Internet and Telep ho ne Service? ............ 27
 How Do I Maintai n the Battery? (Optional) ....................................................... 30
 How Do I Configu re My DOCSIS Resid ent ial Gateway? ................................. 32
 Configure Wireless Settings ................................................................................ 41
 Configure Security ............................................................................................... 57
 Control Access to the Gateway ........................................................................... 66
 Confi gure Appl ications a nd Gaming .................................................................. 75
 Manage the Gateway ........................................................................................... 81
 Monitor Gateway Status ...................................................................................... 90
 Frequently Asked Questions ............................................................................... 97
 Tips for Improved Performa nce ........................................................................ 101
 Fro nt Panel LED Status Indicator Functio ns .................................................... 102
 Notices ................................................................................................................. 106

Cisco DPQ3925 Specifications

General

Device Type	Gateway
Manufacturer	Cisco
Model	DPQ3925
DOCSIS Standard	DOCSIS 3.0
Ethernet Ports	4
Wireless Standard	802.11n
Wi-Fi	Yes
Frequency Bands	2.4 GHz
USB Ports	1
DSL Support	No
VoIP Support	Yes
Telephony Ports	2

Summary

IMPORTANT SAFETY INSTRUCTIONS

General Safety Guidelines

Comprehensive safety guidelines for operating and maintaining the device.

Battery Safety and Disposal

Guidelines for safe handling, charging, and disposal of the rechargeable battery.

Product Protection and Service Warnings

Instructions on protecting the device from hazards and user-serviceable parts.

Introduction

Product Benefits and Features

Overview of the key advantages and capabilities of the residential gateway.

Getting Started

Whats In the Carton?

Lists the equipment and accessories included with the residential gateway.

Front Panel Description

Details the front panel LEDs and their functions for status indication.

Back Panel Description

Details the components and connectors on the back panel of the gateway.

System Requirements for Internet Service

Specifies the minimum hardware and software requirements for internet service.

Service and Connectivity

Subscribing to Internet and Telephone Service

Steps to subscribe to high-speed internet and telephone services.

Best Location for Your Gateway

Guidelines for selecting the optimal location for the residential gateway.

Connecting for Internet and Telephone Service

Instructions for connecting the gateway for internet and telephone services.

Configuration

Initial Gateway Login and Setup

Steps to access and log into the gateway's configuration interface.

Configure Wireless Settings

How to configure wireless network parameters like SSID, security, and encryption.

Configure Security Settings

Configuration options for firewall, VPN, and other security features.

Control Access to the Gateway

How to manage access restrictions using IP/MAC filtering and parental controls.

Applications and Gaming

Port Filtering and Forwarding

Configure port filtering, forwarding, and triggering for applications and gaming.

Gateway Management

Administration and Management Settings

Manage gateway functions like connection mode, remote access, and reporting.

Backup and Restore Configuration

Procedures for backing up and restoring gateway configuration settings.

Monitoring and Troubleshooting

Gateway Status Monitoring

How to view the status of the gateway, network connections, and wireless settings.

Frequently Asked Questions

Answers to common user queries regarding configuration and operation.

Common Troubleshooting Issues

Solutions for common problems like connection failures and LED indicator issues.

Front Panel LED Status Indicators

LED Status During Operations

Explains the meaning of front panel LED indicators during power up and normal operation.

Notices

Trademarks and Disclaimers

Information on trademarks, copyrights, publication disclaimers, and software use.