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Cisco DPC3939

Cisco DPC3939
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OL- 29163-01
Cisco Model DPC3939 DOCSIS 3.0
16x4 Wireless Residential Voice
Gateway
User Guide

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Cisco DPC3939 Specifications

General IconGeneral
BrandCisco
ModelDPC3939
CategoryGateway
LanguageEnglish

Summary

Important Safety Instructions

Power Source, Grounding, and Electrical Safety

Covers safe power source usage, grounding, and avoiding electrical hazards.

Battery Handling and Environmental Precautions

Guidelines for safe battery management, ventilation, and protection from environmental factors.

Service, Operational, and Fire Safety

Warnings related to product servicing, moving, operating environment, and fire prevention.

Regulatory Compliance Information

US FCC Compliance and Declarations

Details FCC rules, conformity declarations, and Canada EMI regulations.

EU CE Compliance and National Restrictions

Covers EU directives, conformity, and country-specific usage restrictions.

RF Exposure Safety Guidelines

Specifies RF exposure limits and minimum separation distances for user safety.

About This User Guide

Guide Introduction and Purpose

Introduces the guide's content, purpose, and target audience.

Document Version Details

Provides information on the document's release version and updates.

Chapter 1: Introducing the Residential Gateway

Gateway Overview and Features

Introduces the Residential Gateway, its capabilities, and benefits.

Whats Included: Carton Contents

Lists and describes the equipment and accessories found in the product packaging.

Front Panel LED Status Indicators

Explains the meaning and function of each LED indicator on the front panel.

Top Panel Buttons and Indicators

Describes the buttons and LEDs on the top panel for WPS and Page functions.

Bottom Panel Identification

Identifies the product label and battery compartment door on the bottom panel.

Back Panel Port and Connector Descriptions

Illustrates and describes the ports and connectors located on the back panel.

Chapter 2: Installing the Residential Gateway

Installation Preparations and System Requirements

Details system requirements for Internet/phone service and pre-installation tasks.

Choosing the Optimal Gateway Location

Provides recommendations for selecting the best placement for the Residential Gateway.

Connecting Devices and Gateway Setup

Guides on connecting peripheral devices and the initial setup of the Residential Gateway.

Installing the Battery Backup

Step-by-step instructions for installing the rechargeable battery, including warnings.

MoCA Home Network Installation

Explains MoCA technology and provides guidelines for its installation within a home coax network.

Chapter 3: Configuring the Residential Gateway

Wireless Network Configuration Steps

Procedures for setting up wireless networks, security, and MAC filtering.

Gateway Web Interface Login

Instructions for accessing the Residential Gateway's web interface to perform configurations.

2.4 GHz Wireless Network Settings

Configuration details for the 2.4 GHz wireless network, including SSID, mode, and security.

5 GHz Wireless Network Settings

Configuration details for the 5 GHz wireless network, including SSID, mode, and security.

MAC Address Filtering for Wireless Access

How to configure MAC address filtering to manage wireless client access privileges.

Connecting Wireless Devices via WPS

Steps for setting up and connecting wireless clients using WPS PIN or Push Button methods.

Chapter 4: Front Panel Indicator Operations

LED Status During Initial Power Up

Details the sequence and meaning of front panel LEDs during initial power up, calibration, and registration.

LED Status During Normal Operations

Describes the LED indicator states during standard operating conditions with AC power.

LED Status During Special Conditions

Explains the LED indicator behavior during specific situations like network access denial.

Chapter 5: Maintaining the Residential Gateway Battery

Locating the Battery Compartment

Visual guide showing the location of the battery compartment on the device.

Battery Care and Replacement Procedures

Instructions for charging, removing, and replacing the battery, including safety precautions.

Chapter 6: Troubleshooting the Residential Gateway

Frequently Asked Questions: TCPIP and IP Renewal

Addresses common questions on TCP/IP configuration and renewing IP addresses.

Common Troubleshooting Issues and Solutions

Provides solutions for typical problems with Ethernet, cable connections, and dial tone.

Performance Improvement Tips

Offers advice and troubleshooting steps to enhance the Residential Gateway's performance.

Chapter 7: Customer Information and Support

Obtaining Technical Assistance

Directs users to contact their service provider for technical support and answers to questions.

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