Clarke RICHMOND - User Manual

Questions and Answers

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Michelle GardnerJul 27, 2025
Why is my Clarke Stove fire difficult to start or keeps going out?
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  lburnsJul 27, 2025
  There are several reasons why your Clarke Stove fire might be difficult to start or keeps going out: * The wood may be green, too damp, or of poor quality. Use recommended fuel. * The logs may be too big. When lighting the fire, use small, dry twigs. To maintain the fire, use split logs. * There may be air starvation. Open upper and lower air controls. * There may be insufficient draught. Check that the flue is not obstructed; sweep the flue if necessary.
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robin30Aug 1, 2025
What to do if my Clarke RICHMOND smokes when lighting up?
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  yvaldezAug 1, 2025
  If your Clarke Stove smokes when lighting up, it could be due to a cold flue duct. Try burning paper and kindling wood to increase heat. Alternatively, the room may be at negative pressure. If your house is equipped with mechanical ventilation, open a window until the fire is well established.
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Krista RamosAug 6, 2025
Why does my Clarke RICHMOND Stove fire burn too quickly?
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  Steven LeeAug 6, 2025
  If your Clarke Stove fire burns too quickly, it could be due to: * Too much draught. Ensure that the lower air control is closed and partially close the top air control. * Excessive draw. Consider installing a draught stabiliser. * Poor quality wood. Avoid continuously burning small wood, sticks, carpentry offcuts, plywood, etc.
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Jason WilsonAug 11, 2025
What to do if my Clarke RICHMOND smokes while burning?
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  peggy02Aug 11, 2025
  If your Clarke Stove smokes while burning, it could be due to insufficient draught. Check that the flue is not obstructed and sweep if necessary. It could also be caused by downdraught. In houses equipped with mechanical ventilation, an outside air intake must be installed for the chimney.
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Amy WhiteAug 15, 2025
What to do if I have smoke spillage when opening the Clarke RICHMOND Stove door?
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  Robert WoodAug 15, 2025
  If you experience smoke spillage when opening the Clarke Stove door, it could be due to several reasons: * The chimney may not be tall enough or not clear of the roofline. Consider increasing the height of the chimney. * There might be poor sealing of flue pipe joints. Re-connect the flue or replace the jointing material. * The flue could be partially blocked with soot. Arrange to have the chimney swept. * The house may be too tightly sealed. Ensure a fresh air supply is reaching the stove.
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charles36Aug 20, 2025
Why does my Clarke RICHMOND Stove have low heat output?
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  Sarah MitchellAug 20, 2025
  Low heat output from your Clarke Stove may be due to incorrect fuels. Use the recommended fuel.