WARRANTY
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period will be offered at no charge between 09:00 and 17:00 according to the
customer’s local time zone.
In addition, for customers who purchase an Extended Warranty or Service
Contract, 24-hour customer support is offered immediately upon purchase of
such agreement. For more information, contact your authorized dealer,
distributor, or sales representative.
Instructions for reaching Clear-Com’s User Support Centers are given below.
Americas and Asia-Pacific Headquarters California, United States Tel:
+1.510.337.6600 Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters Cambridge, United
Kingdom Tel: +44 1223 815000 Email: SalesSupportEMEA@clearcom.com
Canada Office Quebec , Canada Tel: +1 (450) 653-9669
China Office Beijing Representative Office Beijing, P.R.China Tel: +8610
65811360 / 65815577
Once the standard warranty period has expired, the User Support Center will
continue to provide telephone support if you have purchased an Extended
Warranty or Service Contract. In these cases, you will have access to
telephone support 24 hours per day, 7 days per week.
WARRANTY REPAIRS AND RETURNS
Before returning equipment for repair, contact a User Support Center to obtain
a Return Material Authorization (RMA). Clear-Com representatives will give
you instructions and addresses for returning your equipment. You must ship
the equipment at your expense, and the support center will return the
equipment at Clear-Com’s expense.
For out-of-box failures, use the following contact information:
Americas and Asia-Pacific Headquarters California, United States Tel:
+1.510.337.6600 Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters Cambridge, United
Kingdom Tel: +44 1223 815000 Email: SalesSupportEMEA@clearcom.com
Canada Office Quebec, Canada Tel: +1 (450) 653-9669
China Office Beijing Representative Office Beijing, P.R.China Tel: +8610
65811360 / 65815577
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