ClearClick HD Video Capture Box Ultimate

Questions and Answers

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kyle18Jul 27, 2025
How to fix 'No Signal' or 'HDCP Protection' on ClearClick HD Video Capture Box Ultimate?
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  erobertsJul 28, 2025
  If your ClearClick DVR displays a 'No Signal' or 'HDCP Protection' message, it's likely due to content protection (HDCP) on your HDMI source. To resolve this: * For gaming systems and cameras, disable HDCP in the device's settings. * Alternatively, use a low-cost HDMI splitter to bypass HDCP. Connect the HDMI signal through the splitter before the DVR. * Ensure the HDMI source is properly connected to the 'IN' port of the DVR, and verify that the video source is sending a live signal by testing it directly with your TV.
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Amber MorrisAug 4, 2025
What to do if ClearClick HD Video Capture Box Ultimate DVR live stream is choppy?
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  David Huffman IIAug 4, 2025
  If your ClearClick DVR's live stream or recording to PC has unsynchronized audio/video or is jerky/choppy, try the following: 1. If you are using OBS, switch to XSplit Broadcaster. 2. Reduce the recording or streaming quality to 720P. 3. Ensure your PC or Mac meets the system requirements; a faster PC with a better graphics card might be necessary.
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Kylie FaulknerAug 12, 2025
Why is HDR not working on my ClearClick DVR?
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  Cameron LynchAug 12, 2025
  If HDR isn't functioning correctly with your ClearClick DVR: * Use the included UXPlayer Plus software instead of OBS/XSplit for HDR recording or streaming. * Confirm that both your PC and PC monitor support HDR, and that you have an Nvidia graphics card.
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kjohnsonAug 20, 2025
What is AUX PWR port for on ClearClick DVR?
- L
  Larry DonovanAug 20, 2025
  The AUX PWR port on your ClearClick DVR is used when the device isn't getting enough power from the computer. If this happens, connect a 5V USB power source to the AUX PWR port.

Summary

User Manual and Quick Start Guide

Warranty and Technical Support

Information on product warranty and customer support contact details.

Product Information and Safety

Product Registration and Warranty Extension

Instructions for registering the product and extending the warranty.

General Safety Precautions

Essential safety guidelines for using the device and associated risks.

2-Year Product Warranty Details

Details of the product's 2-year warranty coverage and replacement policy.

Package Contents

Device Diagrams and Port Explanations

Quick Start Guide

Important Device Usage Warning

Critical warning about HDCP content protection affecting signal detection.

HDMI Splitter Disclaimer

Disclaimer regarding HDMI splitters and copyright laws.

Device Setup Instructions

Live Streaming and Recording with OBS

OBS Configuration for Capture

Configuration steps for using OBS for streaming and recording.

Live Streaming and Recording with XSplit

XSplit Broadcaster Configuration

Configuration steps for using XSplit Broadcaster for streaming and recording.

Recording with UXPlayer Plus

UXPlayer Plus Software Setup

Instructions for downloading, installing, and registering UXPlayer Plus.

UXPlayer Plus Settings and Recording

Resolution and HDR Configuration

Steps to set device resolution and enable HDR recording in UXPlayer Plus.

UXPlayer Plus Advanced Features

Managing UXPlayer Plus Settings

Detailed explanation of various settings within UXPlayer Plus software tabs.

UXPlayer Plus Live Streaming

Advanced Live Streaming Guide

Guide for advanced users on using UXPlayer's live streaming capabilities.

Getting Started with VideoPad

VideoPad Software Activation

Instructions for downloading and activating the VideoPad software.

Troubleshooting Common Issues

Signal and HDCP Protection Issues

Addresses issues with no signal or HDCP protection errors.

Troubleshooting Performance Issues

Audio;Video Sync and Choppy Video

Solutions for audio/video sync issues or choppy video during streaming/recording.

HDR Functionality Troubleshooting

Troubleshooting steps when HDR functionality is not working as expected.

Product Support and FAQs

AUX PWR Port Usage Explanation

Explanation of the purpose and usage of the AUX PWR port.

Contacting Technical Support

Information on how to contact support for further assistance.

System Requirements and Technical Specifications

Technical Specifications Summary

Detailed system requirements and technical specifications for the device.