10
Frequently Asked Questions
My Cleansing Brush does not work at all, although it has been in
the Charging Base overnight.
We’re sorry you are having this problem. Let’s see if we can find
a simple solution.
•IstheUSBpluginsertedfullyintotheUSBportoftheadaptor?
•IstheCleansingBrushsittingintheChargingBase,withtheBrushHead
andOn/OffButtonfacingforward?
•HastheCleansingBrushbeensittingintheChargingBaseforatleast
24hours?
•IsthechargingindicatorlightabovetheOn/OffButtonontheCleansing
BrushGREEN?Ifyes,haveyoupulledtheCleansingBrushfromthe
ChargingBaseandpressedtheOn/OffButton?
•IstheUSBadaptorfullyinsertedintothewallsocket?
•Tryanotherwallsocket.
Can I clean my face longer than the indicated time?
It is not recommended. Overcleansing may result in skin irritation.
The Brush Head doesn’t clean my face as well as before.
Itmayneedreplacing—theexpectedlifeofourBrushHeadsisabout3
months.Butlet’scheck—
•IstheBrushHeadattachedtothehandleasdirected?
•IstheBrushHeadclean?
The brushing power of my Clinique Sonic System has
greatly decreased.
TheCleansingBrushmustberecharged.Overtime,especiallyifyou
consistentlystoretheCleansingBrushintheChargingBase,thebattery
mayloseitsabilitytofullycharge.Tomaximizethelifeofthebattery,the
CleansingBrushshouldbefullychargedfor24hoursbeforerstuse.In
addition, about every 6 months, it should be used until the battery is fully
exhausted.
Electrical equipment is not permitted to be disposed of with
household waste. Make use of the return policy in designated shops
or collection centres.