1. What is a mydlink No.? What is it used for?
Each camera has a unique eight-digit mydlink No. which will be shown on
the label on the back of your camera. This eight-digit number identies
your device, and is required to add your device to your mydlink account.
2. What can I do if my DCS-932L is not working correctly?
• Try using the Setup Wizard.
• To make sure your hardware is installed correctly, make sure that:
- the power LED is lit solid green
- your Internet connection is working
- your router’s LAN & WAN connections are okay
- your router supports UPnP
®
- your camera is on the same network as your PC
- both your PC and camera have a working Internet connection
• If your camera is still not working, check your router and make sure it
has the latest rmware.
3. What can I do if I forget my password?
FAQs
If you forget your password, you must reset the
camera. Unfortunately, this process will change
your settings back to factory default. To reset
the camera, locate the reset button on the back
of the camera. With the camera powered on, use
an unfolded paper clip to hold the button down
for 10 seconds.
Reset
Button
4. Why is there a white haze when viewing in night vision mode?
When viewing in night vision mode, the IR lights on the camera may be
reecting o a nearby surface. Try repositioning the camera in order to
avoid glare from IR LEDs.
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General