4.1
Instructions for securing POI devices intended for, and during, transit
Integrity Protections of Devices in Transit
● In addition to anti-tamper seal tape, there are additional protections while in transit.
● To ensure devices are not tampered en route from the manufacturer to the distribution
facility (e.g. TASQ or Quanta), we can perform the following operation as a
"tamper-evident seal".
● Before the device leaves the assembly line, it is to be put in "Manufacturing Transit
Mode". The device is issued a X509 certificate and the private key is stored in SP
secure memory. If the device is tampered, the private key is erased.
● At the secure room (e.g. TASQ or Quanta) in the provisioning step, we verify the
manufacturing certificate and issues certificates to both the Application Processor and
Secure Processor.
4.2
Instructions for ensuring POI devices originate from, and are only shipped to,
trusted sites/locations
Clover is sold by our trusted partners including Clover Connect, Ignite Payments, Restaurant
Depot, and Sam’s Club. You’ll also find Clover at leading US Banks, such as Bank of
America, BBVA, Citi, PNC, Sun Trust and Wells Fargo. More than 3,000 other First Data
partners also sell Clover solutions in the US.
Do not purchase any Clover devices online or from an untrusted source or website. Only
trusted partners and ISVs can properly activate Clover device for merchants. In order to
request a return (RMA), please contact Clover support at: (855) 853-8340.
P2PE Implementation Manual for PCI P2PE v2.0 Clover Network, Inc. April 2018
© 2018 Clover Network, Inc. All Rights Reserved. Page 56
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