MANAGEMENT
ONLY MANAGERS MAY PROCESS REFUNDS—A
DEBIT CARD REFUND CAN BE PROCESSED—BUT
NOT AS DEBIT
Managers must return to initial entry screen and input
their PIN to access manager options
CLOVER does allow for pre-authorization—must acquire
code to input prior to transaction for verification
Managers can review transaction history, reprint re-
ceipts
Managers should assure that device is in EMPLOYEE
mode to resume daily process once management tasks
are completed > Return to initial store screen and
UNLOCK to return device to employee mode.
All devices should be connected—DO NOT UNPLUG
THE SYSTEM IS PROGRAMMED TO CLOSE
AUTOMATICALLY AT 12 MIDNIGHT
CLOVER—USER GUIDE
The Clover Mini will replace the existing external payment termi-
nal. This device is to be utilized when the existing credit card sys-
tem is not operating. It securely accepts chip-and-pin and chip-
and-signature EMV cards, enables credit and debit card transac-
tions via swipe, insert or tap. They are not universal and each unit
will be enabled for a specific location.
CALL CLOVER DIRECTLY FOR SUPPORT (800)430-0263
ONLY CLOVER SUPPORT WILL BE ABLE TO HELP WITH DEVICE
MERCHANT ID NUMBERS (MID) ARE DISPLAYED ON DEVICE UNDER THE
CLOVER SUPPORT PHONE NUMBER
6/2017
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