Chapter 5: Troubleshooting
Troubleshooting guide 99
5555
A Phone/Fax
connection
cannot be
established.
The phone cable is
not properly
connected.
Connect the phone cable.
The cable type or
connector type is
not correct.
For information on the correct
type of connector and cable, refer
to the installation manual.
Incoming calls: The
call type used for
the call is not
selected in the web
interface.
Make sure the call type used for
calls to the system is selected in
the web interface. Access the web
interface and select SETTINGS >
Phone/Fax. Then, for each of the
two ports, select the call type for
incoming calls.
The fax machine
times out.
Set the fax machine to overseas
mode, allowing for longer time
intervals before timing out.
If you are located
in an elevation area
< 45° and you have
an AVIATOR 300
or an AVIATOR
200, 3.1 kHz Audio
(Premium voice) is
not supported.
Use Standard voice in stead of
3.1 kHz Audio (Premium voice)
when you are located in areas
with < 45° elevation.
Problem Possible Cause Remedy
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