COBHAM AVIATOR 200 - User Manual

Other manuals for COBHAM AVIATOR 200

Installation Manual309 pages

Questions and Answers

S
Steven SheltonAug 1, 2025
Why am I getting no signal from the BGAN satellite on my COBHAM Aircrafts?
- Y
  Yvonne SilvaAug 1, 2025
  If you are experiencing a weak or absent signal from the BGAN satellite with your COBHAM Aircrafts system, it could be due to a few reasons. Firstly, parts of the aircraft might be temporarily obstructing the antenna's view; this should resolve itself once the antenna has a clear line of sight. Secondly, ensure the system is fully powered up and operational, waiting until any cabin indicators show the satcom system is ready. Finally, if the system is configured for a specific satellite, but you're outside its coverage area, access the web interface, go to SETTINGS, select 'Auto' under Satellite selection, and click 'Apply'. This will allow the system to automatically search for the satellite with the strongest signal.
D
Deborah ShepardAug 5, 2025
What to do if the Internet connection cannot be established on COBHAM Aircrafts?
- N
  Nicholas AlvarezAug 5, 2025
  If your COBHAM Aircrafts system is unable to establish an internet connection, there are several possible causes. First, if your system is set to manually start the connection via the web interface, access the SwiftBroadband Unit at http://192.168.0.1 (default address) through your internet browser and click 'Start Standard' to initiate a standard data connection. If you are using a wireless connection, verify that the WLAN security settings are correctly configured by contacting your system administrator for the appropriate encryption keys. If wireless access is unavailable in the cabin, use a LAN connection instead. Finally, confirm with your network administrator that your user group has permission to access the internet, and if necessary, start a standard data connection.
C
Carla LeonardAug 13, 2025
What to do if a Phone/Fax connection cannot be established on COBHAM Aircrafts?
- L
  leeanthonyAug 13, 2025
  If you're having trouble establishing a phone or fax connection with your COBHAM Aircrafts system, start by ensuring the phone cable is securely connected. Verify that you are using the correct type of cable and connector, referring to the installation manual for specifications. For incoming calls, access the web interface under SETTINGS > Phone/Fax and confirm that the call type used for incoming calls is selected for both ports. If using a fax machine, set it to overseas mode to allow for longer time intervals before timing out. If you are located in an elevation area less than 45° and using an AVIATOR 300 or 200, note that 3.1 kHz Audio (Premium voice) is not supported; use Standard voice instead.
D
David GilbertAug 17, 2025
Why can't I establish an ISDN connection on my COBHAM Aircrafts?
- J
  Jennifer RuizAug 17, 2025
  If you are unable to establish an ISDN connection on your COBHAM Aircrafts system, first ensure that the cable is properly connected. Verify that you have connected the cable to the interface marked ISDN, not the LAN interface. Confirm you are using the correct cable and connector types by consulting the installation manual. For incoming phone calls, access the web interface and under SETTINGS > ISDN, select the appropriate call type for incoming calls. If you are located in an area with an elevation less than 45° and are using an AVIATOR 300 or AVIATOR 200, note that 3.1 kHz Audio (Premium voice) is not supported; use another service, as only Standard voice is available via the ISDN interface.
L
lgrayAug 22, 2025
How to troubleshoot a LAN connection that cannot be established on COBHAM Aircrafts?
- R
  Regina McdonaldAug 22, 2025
  If you're experiencing issues with establishing a LAN connection on your COBHAM Aircrafts system, begin by ensuring the cable is properly connected. Make sure the cable is connected to the interface marked LAN and not the ISDN interface. Check that you are using the correct type of cable and connector; refer to the installation manual for detailed information.
S
stanleymooreAug 27, 2025
What to do if the administrator password does not work on COBHAM Aircrafts?
- C
  Carol AndersonAug 27, 2025
  If the administrator password for your COBHAM Aircrafts system is not working, it is possible that the password has been changed. If you cannot recover the correct password, you will need to reset it. Contact your system administrator, and then your supplier to request a reset code. Be prepared to provide the serial number and IMEI number of the SwiftBroadband Unit.
K
Katherine HamiltonNov 8, 2025
How to fix the problem when the web interface cannot be accessed on COBHAM Aircrafts?
- J
  jriveraNov 8, 2025
  If you're unable to access the web interface of your COBHAM Aircrafts system, several factors could be responsible. Begin by checking your PC's browser settings to ensure it's not configured to use a proxy server; in Microsoft Internet Explorer, this can be adjusted via Tools > Internet Options > Connections > LAN Settings by unchecking 'Use a proxy server for your LAN'. Next, verify that you've entered the correct IP address (default is http://192.168.0.1), and if unsure, try pinging the address from the command prompt or contacting your system administrator. If you're attempting to connect wirelessly, confirm that the WLAN security settings are correctly configured with your system administrator. If there is no WLAN antenna in the cabin, use a LAN connection instead. Finally, ensure you ...

Summary

Chapter 1 Introduction

Welcome

Introduction to the AVIATOR 200/300/350 system and its SwiftBroadband services.

Services, features and interfaces

Overview of system capabilities, including services, features, and connection interfaces.

Services

Details SwiftBroadband services based on installed satcom antenna types.

Features

Lists the key features and capabilities of the AVIATOR 200/300/350 system.

Interfaces

Describes the available interfaces for connecting various communication devices.

About SwiftBroadband

Provides background information on SwiftBroadband services and Inmarsat satellites.

SwiftBroadband services

Explains the basic services offered by SwiftBroadband, including packet and circuit switched options.

Chapter 2 Get started

Line of sight

Requirement for the satcom antenna to have a clear view of the satellite for network use.

Availability of airtime services

Information on activating airtime services via a service provider for system operation.

System default settings

Details the system's default configurations for plug-and-play operation.

Access Internet, e-mail, etc.

Guide on setting up a PC for Internet and e-mail access via LAN or WLAN.

Make the first call

Instructions on how to initiate voice calls from the system.

Chapter 3 Operate the system

Tool for setup and use: The web interface

How to access and use the system's web interface for configuration and operation.

Services and interfaces

Table showing supported service and interface combinations for various equipment.

Use a computer

Instructions on connecting computers via LAN/WLAN and managing network usage.

Unintended use of bandwidth

Guidance on preventing excessive bandwidth consumption from automatic updates.

Use a phone or fax machine

Details on connecting and using phones and fax machines with the system.

Select a call type

Information on choosing call types for phone connections.

Send or receive a fax message

Procedures for sending and receiving fax messages through the system.

Use a SIP-enabled IP handset or smartphone

Guide for setting up and using SIP-enabled phones or smartphones.

SMS service

Instructions for sending and receiving SMS messages via the system.

Configure message settings

How to set up default options for outgoing SMS messages.

SB-Safety Voice

Describes the optional SB-Safety Voice service and its priority levels.

Chapter 4 Advanced use

Get to know the web interface

Introduction to accessing and navigating the system's web interface.

Proxy server settings

Instructions for disabling proxy server settings for browser access.

Access and navigate the web interface

Details on connecting to and exploring the web interface sections.

Use the Dashboard

Explanation of the Dashboard screen for system status and control.

Properties

Information displayed in the PROPERTIES section of the Dashboard.

Use the phone book

Guide to managing contacts, including adding, editing, and looking up numbers.

Short dial

Instructions on using short dial numbers for quick access to phone book entries.

Use the Call log

How to view and manage call history and data session records.

Export the call log

Procedure for exporting the call log file for archiving or tracking.

Start or stop any data session

Steps for administrators to start or stop data sessions for network users.

Preferred satellite

How to select a preferred satellite connection for the system.

Set data limits

Guide on setting limits for data usage to control costs and consumption.

Remote management

Information on preparing and accessing the system remotely.

Access the AVIATOR 200;300;350 from a remote location

Steps to connect to and control the system from a remote computer.

Restricted dialing

How to configure the system to limit outgoing calls by number or mask.

Chapter 5 Troubleshooting

Get support

Guidance on obtaining assistance for system or airtime related issues.

System support

Information on contacting distributors for system or antenna related problems.

Access the Help desk

How to access the help desk for airtime-related support via the web interface.

Generate a diagnostic report

Steps to generate and save a diagnostic report for service personnel.

Troubleshooting guide

A table listing common problems, their causes, and suggested remedies.

Appendix A 2-Wire Handset use

Description

Overview of the 2-Wire Handset's sections: LEDs, function keys, and alpha-numeric keys.

Function keys

Explanation of the function keys for call transfer, redial, memory, and mute.

Operation

Procedures for making calls, answering calls, and managing phone numbers.

Make a call with the 2-Wire Handset

Step-by-step guide to initiating calls using the 2-Wire Handset.

Transfer a call with the 2-Wire Handset

Instructions on how to transfer an incoming call to another handset.

Appendix B Conformity

FCC

FCC compliance statements and notices for the device.

Glossary

Index

COBHAM AVIATOR 200 Specifications

General

Brand	COBHAM
Model	AVIATOR 200
Category	Conference System
Language	English

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