COBHAM AVIATOR 300 - User Manual

Other manuals for COBHAM AVIATOR 300

Installation Manual309 pages

Questions and Answers

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lindseyjenkinsAug 4, 2025
Why am I getting no signal from the BGAN satellite on my COBHAM Aircrafts?
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  Matthew HillAug 5, 2025
  If you are experiencing a weak or absent signal from the BGAN satellite with your COBHAM Aircrafts system, it could be due to a few reasons. Firstly, parts of the aircraft might be temporarily obstructing the antenna's view; this should resolve itself once the antenna has a clear line of sight. Secondly, ensure the system is fully powered up and operational, waiting until any cabin indicators show the satcom system is ready. Finally, if the system is configured for a specific satellite, but you're outside its coverage area, access the web interface, go to SETTINGS, select 'Auto' under Satellite selection, and click 'Apply'. This will allow the system to automatically search for the satellite with the strongest signal.
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robert31Aug 9, 2025
What to do if the Internet connection cannot be established on COBHAM Aircrafts?
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  matthewoconnellAug 9, 2025
  If your COBHAM Aircrafts system is unable to establish an internet connection, there are several possible causes. First, if your system is set to manually start the connection via the web interface, access the SwiftBroadband Unit at http://192.168.0.1 (default address) through your internet browser and click 'Start Standard' to initiate a standard data connection. If you are using a wireless connection, verify that the WLAN security settings are correctly configured by contacting your system administrator for the appropriate encryption keys. If wireless access is unavailable in the cabin, use a LAN connection instead. Finally, confirm with your network administrator that your user group has permission to access the internet, and if necessary, start a standard data connection.
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Melissa MoraAug 17, 2025
What to do if a Phone/Fax connection cannot be established on COBHAM Aircrafts?
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  Russell LoweAug 17, 2025
  If you're having trouble establishing a phone or fax connection with your COBHAM Aircrafts system, start by ensuring the phone cable is securely connected. Verify that you are using the correct type of cable and connector, referring to the installation manual for specifications. For incoming calls, access the web interface under SETTINGS > Phone/Fax and confirm that the call type used for incoming calls is selected for both ports. If using a fax machine, set it to overseas mode to allow for longer time intervals before timing out. If you are located in an elevation area less than 45° and using an AVIATOR 300 or 200, note that 3.1 kHz Audio (Premium voice) is not supported; use Standard voice instead.
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Cheyenne OrtegaAug 22, 2025
Why can't I establish an ISDN connection on my COBHAM Aircrafts?
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  Justin HoganAug 22, 2025
  If you are unable to establish an ISDN connection on your COBHAM Aircrafts system, first ensure that the cable is properly connected. Verify that you have connected the cable to the interface marked ISDN, not the LAN interface. Confirm you are using the correct cable and connector types by consulting the installation manual. For incoming phone calls, access the web interface and under SETTINGS > ISDN, select the appropriate call type for incoming calls. If you are located in an area with an elevation less than 45° and are using an AVIATOR 300 or AVIATOR 200, note that 3.1 kHz Audio (Premium voice) is not supported; use another service, as only Standard voice is available via the ISDN interface.
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matthewgoodAug 27, 2025
How to troubleshoot a LAN connection that cannot be established on COBHAM Aircrafts?
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  Brenda ComptonAug 27, 2025
  If you're experiencing issues with establishing a LAN connection on your COBHAM Aircrafts system, begin by ensuring the cable is properly connected. Make sure the cable is connected to the interface marked LAN and not the ISDN interface. Check that you are using the correct type of cable and connector; refer to the installation manual for detailed information.
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Kathy LiAug 30, 2025
What to do if the administrator password does not work on COBHAM Aircrafts?
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  Christina AdamsAug 30, 2025
  If the administrator password for your COBHAM Aircrafts system is not working, it is possible that the password has been changed. If you cannot recover the correct password, you will need to reset it. Contact your system administrator, and then your supplier to request a reset code. Be prepared to provide the serial number and IMEI number of the SwiftBroadband Unit.
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Diane CruzNov 12, 2025
How to fix the problem when the web interface cannot be accessed on COBHAM Aircrafts?
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  Karen MeyersNov 12, 2025
  If you're unable to access the web interface of your COBHAM Aircrafts system, several factors could be responsible. Begin by checking your PC's browser settings to ensure it's not configured to use a proxy server; in Microsoft Internet Explorer, this can be adjusted via Tools > Internet Options > Connections > LAN Settings by unchecking 'Use a proxy server for your LAN'. Next, verify that you've entered the correct IP address (default is http://192.168.0.1), and if unsure, try pinging the address from the command prompt or contacting your system administrator. If you're attempting to connect wirelessly, confirm that the WLAN security settings are correctly configured with your system administrator. If there is no WLAN antenna in the cabin, use a LAN connection instead. Finally, ensure you ...