15
ORDER FORM
16
CUSTOMER ASSISTANCE • WARRANTY
CUSTOMER ASSISTANCE
After reading this owner’s manual, if you have any questions
about installing or operating your microTALK
®
radio, or if you
are missing any parts, please contact Cobra
®
first. Do not return
this product to the store. Cobra
®
Electronics offers the following
customer support services.
For Assistance In the U.S.A.
In this user’s manual, you should find all the information you
need to operate your microTALK
®
radio. If you require further
assistance after reading this manual, Cobra
®
Electronics offers
the following customer assistance services:
Automated Help Desk
English only. 24 hours a day, 7 days a week
773-889-3087 (phone).
Customer Assistance Operators
English and Spanish. 8:00 a.m. to 6:00 p.m. CT, Monday
through Friday (except holidays) 773-889-3087 (phone).
Questions
English and Spanish. Faxes can be received at 773-622-2269 (fax).
Technical Assistance
English only. www.cobra.com (on-line: Frequently Asked Questions).
English and Spanish. productinfo
@cobra.com (e-mail).
For Assistance Outside the U.S.A.
Contact Your Local Dealer
If your product should require factory service please
call Cobra
®
first before sending your radio in. This will
ensure the fastest turn-around time on your repair.
You may be asked to send your radio to the Cobra
®
factory.
It will be necessary to furnish the following in order to have
the product serviced and returned.
1) For Warranty Repair include some form of proof-of-purchase,
such as a mechanical reproduction or carbon of a sales receipt. If you
send the original receipt it cannot be returned. 2) Send the entire
product. 3) Enclose a description of what is happening with the
radio. Include a typed or clearly printed name and address of where
the radio is to be returned. 4) Pack radio securely to prevent
damage in transit. If possible, use the original packing material.
5) Ship prepaid and insured by way of a traceable carrier such
as United Parcel Service (UPS) or First Class Mail to avoid
loss in transit to: Cobra
®
Factory Service, Cobra
®
Electronics
Corporation, 6500 West Cortland Street, Chicago, IL 60707
USA. 6) If the radio is in warranty, upon receipt of your radio it
will either be repaired or exchanged depending on the model.
Please allow approximately 3-4 weeks before contacting us for
status. If the radio is out of warranty, a letter will automatically
be sent informing you of the repair charge or replacement
charge. If you have any questions, please call 773-889-3087
for assistance.
FOR PRODUCTS PURCHASED IN U.S.A.
Cobra
®
Electronics Corporation warrants that its Cobra
®
PR
Radios, and the component parts thereof, will be free of defects
in workmanship and materials for period of one (1) year from
the date of first consumer purchase. This warranty may be
enforced by the first consumer purchaser, provided that the
product is utilized within the U.S.A.
Cobra
®
will, without charge, repair or replace, at its option,
defective PR radios, products or component parts upon delivery
to the Cobra
®
Factory Service Department, accompanied by
proof of the date of first consumer purchase, such as a duplicated
copy of a sales receipt.
You must pay any initial shipping charges required to ship the
product for warranty service, but the return charges will be
at Cobra's expense, if the product is repaired or replaced
under warranty.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Exclusions: This limited warranty does not apply 1) to any product
damaged by accident; 2) in the event of misuse or abuse of the
product or as a result of unauthorized alterations or repairs; 3) if the
serial number has been altered, defaced or removed; 4) if the owner
of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability
and fitness for a particular purpose are limited in duration to
the length of this warranty. Cobra
®
shall not be liable for any
incidental, consequential or other damages; including, without
limitation, damages resulting from loss of use or cost of installation.
Some states do not allow limitations on how long an implied
warranty lasts and/or do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations
may not apply to you.
Name
Address (No P.O. Boxes)
City State/Province Zip Country
Telephone
Credit Card Number Type: ❒ Visa ❒ Mastercard ❒ Discover Exp. Date
Customer Signature
Optional Accessories
You can find accessories at your local Cobra
®
dealer, or in the U.S.A. you can order directly from Cobra.
®
Ordering From U.S.
Call 773-889-3087 for pricing or visit www.cobra.com.
For credit card orders, complete and return this order form to fax number 773-622-2269.
Or call 773-889-3087 (Press 1 from the main menu) 8:00 a.m. to 6:00 p.m. CT, Monday through Friday.
Make check or money order payable to:
Cobra
®
Electronics, Attn: Accessories Dept.
6500 West Cortland Street, Chicago, IL 60707 USA
To order online, please visit our website: www.cobra.com
AmountShipping/Handling*
$10.00 or less . . . . . . . . . . . $3.00
$10.01-$25.00 . . . . . . . . . . $5.50
$25.01-$50.00 . . . . . . . . . . $7.50
$50.01-$90.00 . . . . . . . . . $10.50
$90.01-$130.00 . . . . . . . . $13.50
$130.01-$200.00 . . . . . . . $16.50
$200.01 plus . . . . . . . . . . . 10% of
purchase
Tax Table
Ohio, Wisconsin add 5%
Indiana, Michigan add 6%
Illinois add 8.75%
*For AK, HI and PR add additional $26.95 for FedEx Next Day or
$10.95 for FedEx 2nd Day. Excludes weekends and holidays shipments.
Please allow 2-3 weeks for delivery in the U.S. Prices subject to
change without notice.
Item # U.S. Cost Each Qty Amount
U.S. Subtotal
(Tax if Applicable)
Shipping/Handling
Total
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