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There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to the player.
The sound quality of the music is poor.
Try playing the le on your computer. If the sound quality is still poor, try
downloading the le again or re-encoding the le yourself.
Ensure that the bit rate of the le is not too low. The higher the bit rate
of the le, the better it will sound. The minimum recommended bitrate is
128kbps for MP3s and 96kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached securely to the player.
The player will not play my music le.
Ensure that the le is in a compatible format.
The le may be copy-protected and you no longer have authorization to
play this le. If you feel this is in error, please contact the service from
which you downloaded the le.
The player has malfunctioned.
Try resetting your player (remove and replace the battery).
Try updating the player’s rmware. Please refer to the Firmware Upgrades
section of this manual for detailed instructions.
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