Cochlear CP1110 - Page 84

Troubleshoot
82 Nucleus 8 Sound Processor User Guide
Problem Resolution
Sound is too loud or
uncomfortable
1� If you use a Remote Control, turn
down the volume.
2� If you use the Nucleus Smart App, turn
down the volume or sensitivity.
3� Try a dierent program. SeeChange
program on page 34.
4� If you have two sound processors (one
for each side), ensure you have them
on the correct side.
5� If the problem continues, remove the
processing unit and coil from your
head immediately and contact your
clinician.
Sound is too quiet or
mued
1� If you use a Remote Control, turn up
the volume.
2� If you use the Nucleus Smart App, turn
up the volume or sensitivity.
3� Try a dierent program. SeeChange
program on page 34.
4� Try changing the microphone
protectors. SeeChange microphone
cover on page 69.
5� If the problem continues, contact your
clinician.