14
After Sales Support
Telephone: 1300 663 907
Internet: www.winplus.com.au
TROUBLESHOOTING
Problem Solution
The Bluetooth
Receiver has no
power.
The Headset must be charged for at least
4 hours prior to rst use. Refer to Charging
the Bluetooth Device on page 7 for further
details.
My helmet is
uncomfortable to
wear after tting
the speakers.
The placement of the speakers within the
helmet may require repositioning. Two
additional Felted Adhesive Earphone Pads
are supplied for this purpose. Note: Some
helmets have removable padding; if yours
does, it is recommended to run the speaker
and microphone under the padding.
My Phone wont
pair with the
Bluetooth Receiver
Activate the Bluetooth function on your
mobile phone and search for the device,
which will show up as FDC-01 on the “Device
List”. Refer to your phones instructions to
do this. Refer to Pairing to your Bluetooth
Enabled Mobile Phone on page 7 for further
details.
The audio
reception breaks
down
Bluetooth enabled devices are susceptible to
occasional interference from other common
devices such as GPS units, laptops, alarms
and Wi-Fi routers etc. Move away from
potential sources of interference if you are
experiencing problems.
I can’t hear my
music /incoming
calls
Check the volume on the attached device.
Setting your phone or MP3 player to the
maximum volume usually resolves this issue
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