Comcast Digital Voice - How to Make Calls Using Your Comcast Digital Voice Service; Domestic Calling; International Calling; Calling Features

HOW
TO
MAKE
C
ALLS USING YOUR COMCAST DIGITAL VOICE SERVICE
1
HOW TO MAKE CALLS USING YOUR
COMCAST DIGITAL VOICE SERVICE
Domestic
For local and regional calls, dial the area code, then the 7-digit number. For long distance calls,
dial , plus the area code, then the 7-digit number.
International
To place the call yourself, dial , plus the country code, then the phone number. If you
don’t know the country code or want a Comcast Operator to place the call for you, just dial .
Note: Additional charges will depend on the service requested. For prices, call Customer Service.
Operator Services
If you’d like, an Operator will help you place certain types of calls.
• Collect calls – The operator will connect you and request payment from the called party.
• Person-to-person calls – The operator will connect you to a specific person and request
payment from the called party.
• Bill to third-party calls – The operator will connect you and request payment from a
third party.
• Busy line verify – The operator will check a phone number to verify whether there is a
conversation on the line.
• Busy line interrupt – The operator will interrupt a conversation on the line that was verified
as busy.
Additional charges will depend on the service requested. For prices, call Customer Service.
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TABLE OF CONTENTS
How to Make Calls Using Your
Comcast Digital Voice Service . . . . . . . . . 1
Domestic . . . . . . . . . . . . . . . . . . . . . . . . 1
International. . . . . . . . . . . . . . . . . . . . . . 1
Operator Services. . . . . . . . . . . . . . . . . . 1
Help Is Here. . . . . . . . . . . . . . . . . . . . . . . . 2
911 Emergency Calls . . . . . . . . . . . . . . . 2
Directory Assistance Features . . . . . . . . . 2
Directory Assistance. . . . . . . . . . . . . . . . 2
Directory Assistance Call Completion. . . . 2
Enhanced Directory Assistance . . . . . . . . 2
Other Services. . . . . . . . . . . . . . . . . . . . . . 3
Specialized Directory Listings . . . . . . . . . 3
Tips for Getting Started . . . . . . . . . . . . . . 3
Online Bill Access . . . . . . . . . . . . . . . . . . . 3
Calling Features . . . . . . . . . . . . . . . . . . . . 4
Never Miss A Call
Call Forwarding Selective . . . . . . . . . . . . 4
Call Forwarding Variable . . . . . . . . . . . 4-5
Call Waiting . . . . . . . . . . . . . . . . . . . . . 5
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 6
Caller ID with Call Waiting. . . . . . . . . . . . 6
Save Time
Call Return . . . . . . . . . . . . . . . . . . . . . . 7
3-Way Calling . . . . . . . . . . . . . . . . . . . . 7
Repeat Dialing . . . . . . . . . . . . . . . . . . . . 8
Speed Dial 8 . . . . . . . . . . . . . . . . . . . . . 8
Protect Your Privacy
Anonymous Call Rejection . . . . . . . . . . . 9
Call Screening . . . . . . . . . . . . . . . . . . . . 9
Call Trace . . . . . . . . . . . . . . . . . . . . 9-10
Caller ID Blocking Per Call . . . . . . . . . . 10
Caller ID Blocking Per Line . . . . . . . . . . 10
Call Restrictions
Restrict Toll or International Calls. . . . . . 11
Blocking of Calls to 900/976 Numbers . 11
Blocking of Collect Calls and Bill to
Third Party Calls. . . . . . . . . . . . . . . . . . 11
Comcast Enhanced V
oice Mail
. . . . . . . .
12
Setting Up Voice Mail . . . . . . . . . . . 12-13
Accessing Voice Mail . . . . . . . . . . . . . . 13
Mana
g
ing
Y
our
V
oice Mail
. . . . . . . . . . . 14
Fea
ture a
vailability may vary by market.
TO CONTACT YOUR OPERATOR, PRESS FOR LOCAL CALLS AND FOR LONG DISTANCE CALLS.
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