Comcast Voice - User Manual

Xfinity Voice Battery Casing Battery Installation and Replacement
What You’ll Need
• Xfinity Voice Battery Casing
• 3
rd
Generation Xfinity Wireless Gateway or above
• Six Comcast-Approved 6V Spring Terminal Lantern Batteries (See the approved batteries at:
https://www.batteryjunction.com/gateway-battery.html)
How to Install the Batteries
Before proceeding:
• Ensure the Xfinity Voice Battery Casing is disconnected from both the Gateway and the
Gateway’s External Power Supply.
• All batteries must be new and the same type of battery from the same manufacturer. Do NOT mix
batteries. Do NOT use old and/or used batteries.
Is this your Gateway?
Make sure your Gateway looks like the
image to the right.
Is this your Voice Battery Casing?
Make sure your Voice Battery Casing looks
like the image to the right.
1. Loosen the screws on both corners of
the Voice Battery Casing.
2. Lift both “tabs” of the Voice Battery
Casing lid at the same time.
3. Open the Voice Battery Casing lid.

Summary

Xfinity Voice Battery Casing Installation Guide

Required Components and Preparation

Lists necessary items and pre-installation checks like disconnecting power.

Step-by-Step Battery Installation

Detailed instructions for opening the casing, inserting batteries with correct polarity, and closing.

Important Usage and Safety Precautions

Critical notes on when to replace batteries and proper placement to ensure service continuity.

Xfinity Voice Battery Casing Replacement Guide

Battery Replacement Prerequisites

Ensures the Gateway is on AC power and disconnected from the casing before starting replacement.

Procedure for Battery Replacement

Covers opening the casing, removing old batteries, inserting new ones, and reconnecting the Gateway.

Support and Environmental Responsibility

Information on getting help and proper battery recycling to protect the environment.

Comcast Voice Specifications

General

Unlimited Nationwide Calling	Yes
Caller ID	Yes
Call Waiting	Yes
Call Forwarding	Yes
Voicemail	Yes
3-Way Calling	Yes
Anonymous Call Rejection	Yes
Simultaneous Ring	Yes
Voice2Go App	Yes
e911	Yes
Emergency Services	Yes
International Calling	Available with additional charges