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Commercial CHEF CHM11MB - User Manual

Commercial CHEF CHM11MB
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User Manual
Microwave
Manuel D’utilisateur
Micro-onde
MODEL | MODÈLE:
CHM11MB, CHM11MW, CHM11MS
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Summary

SAFETY INFORMATION

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

Essential guidelines to prevent harmful microwave energy exposure during operation.

A SPECIAL NOTE ON ARCING

Explains the causes and precautions for sparks (arcing) inside the microwave oven.

ADDENDUM

Additional note regarding product degradation due to improper cleanliness.

IMPORTANT SAFETY INSTRUCTIONS

Comprehensive safety warnings and precautions for using the appliance.

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT

Information regarding potential radio/TV interference and user remedies.

GROUNDING INSTRUCTIONS

Details electrical requirements and proper grounding procedures for safe operation.

POWER SUPPLY CORD

Guidelines for using the power supply cord and extension cords.

UTENSIL GUIDE FOR THE MICROWAVE

Lists utensils that can be used, cannot be used, and have limited use in the microwave.

SET UP & USE

SPECIFICATIONS

Technical details including power, dimensions, and capacity of the microwave.

INSTALLATION GUIDE

Step-by-step instructions for properly installing the microwave oven.

RADIO OR TV INTERFERENCE

Guidance on troubleshooting and resolving interference issues with radio or TV reception.

PARTS & FEATURES

Identifies and illustrates the main components and features of the microwave oven.

CONTROL PANEL FEATURES

Explains the layout and function of the microwave's control panel buttons and display.

OPERATION

Details on using various functions like power levels, clock setting, timers, and auto menus.

COOKING TECHNIQUES

Provides advice on stirring, arrangement, shielding, turning, standing, and adding moisture for optimal cooking.

CLEANING & CARE

TROUBLESHOOTING & WARRANTY

BEFORE YOU CALL FOR SERVICE

Steps to check before contacting service if the oven fails to operate.

CUSTOMER SERVICE

Information on how to contact customer support for product issues and warranty.

TROUBLESHOOTING

A chart detailing common problems, their possible causes, and remedies.

LIMITED WARRANTY

Outlines the terms, conditions, and exclusions of the product's limited warranty.

Overview

This document serves as a comprehensive user manual for a Commercial Chef Microwave, providing essential information for its safe installation, operation, and maintenance. It is designed to guide users through various cooking functions and ensure proper care of the appliance.

The primary function of this device is to heat, cook, or dry food using microwave energy. It is specifically designed for household use and is not intended for industrial or laboratory applications, nor for heating corrosive chemicals or vapors. The microwave utilizes ISM frequency energy for cooking.

Safety Information and Precautions:

The manual begins with critical safety information, emphasizing precautions to avoid exposure to excessive microwave energy. Users are warned against operating the oven with the door open, tampering with safety interlocks, or placing objects between the oven front face and the door. It is crucial not to operate the oven if the door is damaged, or if the hinges, latches, door seals, or sealing surfaces are compromised. Any adjustments or repairs should only be performed by qualified service personnel.

A special note on "Arcing" (sparks inside the oven) is included, detailing common causes such as metal or foil touching oven walls, improperly molded foil, small metal parts (twist-ties, poultry pins), or recycled paper towels containing metal. Users are advised to immediately turn off the timer and cease cooking if arcing occurs, then correct the problem. The addendum highlights that poor cleanliness can degrade the product's surface, affecting its lifespan and potentially leading to dangerous situations.

Important safety instructions cover a wide range of topics, including reading all instructions, following specific precautions for microwave energy exposure, and ensuring the appliance is properly grounded. The manual explicitly states that certain products, like whole eggs and sealed containers, can explode if heated in the oven. It also warns against using corrosive chemicals or vapors. Close supervision is necessary when children use the appliance.

To reduce the risk of fire, users are advised not to overcook food, to carefully monitor combustible materials inside the oven, and to remove wire twist-ties from bags. If materials ignite, the oven door should remain closed, the oven turned off, and the power cord disconnected. The oven cavity should not be used for storage. Liquids like water, coffee, or tea can overheat beyond their boiling point without visible bubbling, leading to sudden boiling over when an utensil is inserted. Deep-frying oil should not be heated in the microwave. Foods with heavy skins must be pierced before cooking. Baby food and feeding bottle contents should be stirred and checked for temperature before serving. Cooking utensils can become hot, requiring pot holders. Openings on the appliance should not be covered or blocked. The appliance should not be stored or used outdoors or near water. It should not be operated if the cord or plug is damaged. The cord and plug should not be immersed in water, and the cord kept away from heated surfaces or hanging over edges. Only microwave-specific thermometers should be used. The glass tray and roller rings must be in place before operation. Servicing should only be done by qualified personnel. Mild, nonabrasive soaps or detergents should be used for cleaning sealing surfaces.

Grounding Instructions:

The microwave requires a 120 volt, 60 Hz, AC only, 20 amp electrical supply, preferably on a separate circuit. It comes with a 3-wire cord and a 3-prong grounding plug, which must be plugged into a properly installed and grounded wall receptacle. Improper use of the grounding plug can result in electric shock. Users are advised to consult a qualified electrician if grounding instructions are unclear or if they are unsure about proper grounding. A short power supply cord is provided to reduce entanglement and tripping risks. If a longer cord is necessary, a grounding type 3-wire extension cord with appropriate electrical rating should be used, ensuring it does not drape over surfaces where it can be pulled or tripped over.

Utensil Guide:

A detailed utensil guide categorizes items as "CAN USE," "CAN NOT USE," and "LIMITED USE" in the microwave.

  • CAN USE: Microwave browning dishes (following manufacturer directions), microwaveable plastic wrap (leaving a small opening for steam, avoiding direct contact with food), paper towels and napkins (for moisture absorption and splattering prevention, short-term heating/covering, checking labels), oven-proof glass/glass-ceramic bowls and dishes, and paper plates/cups (for short-term heating at low temperatures, avoiding recycled paper due to potential metal content).
  • CAN NOT USE: Glass jars and bottles (too thin, can shatter), paper bags (fire hazard, absorb heat, only use microwave-designed popcorn bags), Styrofoam plates and cups (can melt, leave chemical residue), plastic storage and food containers (designed for cold storage, can melt), metal utensils (can damage oven, remove all metal from food/containers), parchment paper (as a cover or wrap for steaming).
  • LIMITED USE: Aluminum foil (smooth, narrow strips for shielding delicate areas, keeping 1 inch from walls/door, too much can damage oven), ceramic/porcelain/stoneware (only if "Microwave Safe" labeled, otherwise test), plastic (only if "Microwave Safe" labeled, use with care as it can soften or melt), wax paper (to prevent splattering), thermometers (only "Microwave Safe" labeled, follow directions, conventional thermometers only after food is removed), aluminum trays (can cause arcing), take-out cartons with metal handles (transfer food to microwave-safe container), metal or metal-trimmed utensils (can cause arcing, avoid metal skewers/twist-ties), wood (dries out, splits/cracks), recycled paper towels/plates/cups (may contain metal, could ignite), straw/wicker/wood (for short-term heating, can be flammable). A test for dish safety involves microwaving an empty dish on HIGH for 30 seconds; if it becomes very hot, it should not be used.

Setup and Use:

The installation guide instructs users to remove all packing materials, check for damage, and ensure the oven is placed on a flat, stable surface. It should not be placed near heat, moisture, or combustible materials. Adequate airflow (8" above, 4" back, 2" sides) is required, and openings should not be blocked. The oven must not be operated without the glass tray, roller support, and shaft in place. The power cord must be undamaged and accessible. The mica plate covering the wave guide should not be removed.

Radio or TV interference troubleshooting steps include checking for different circuits, relocating the radio/TV, checking antenna position/signal, cleaning the door/sealing surface, and moving the microwave away from the receiver.

The "Parts & Features" section identifies the glass tray, wave guide, control panel, door safety lock system, and turntable roller. It notes that the mica plate should not be removed, the glass tray should never be upside down or restricted, and both the glass tray and turntable ring assembly must always be used. All food is placed on the glass tray. If the glass tray or turntable ring assembly cracks, the nearest authorized service center should be contacted.

Operation:

The control panel features a display window, time defrost, time cook, power, weight defrost, kitchen timer, clock, auto menu options (Popcorn, Potato, Pizza, Frozen Vegetable, Beverage, Dinner Plate), number buttons (0-9), 0/Memory function, and Start/+30Sec button. The Stop/Clear button clears settings before cooking and stops/clears entries during cooking.

Detailed instructions for various functions are provided:

  • Power Level: 11 power levels are available (100% to 0%).
  • Clock Setting: Users can set the 12-hour clock using number keys. The clock flashes and lights up. Invalid inputs are rejected. The oven returns to former settings if no operation occurs for 1 minute or Stop/Cancel is pressed.
  • Kitchen Timer: A separate timer function, up to 99 minutes and 99 seconds, with a 5-beep alert when complete. It operates independently of the 12-hour clock system and cannot be set simultaneously with other programs.
  • Microwave Cook: Allows setting cooking time (up to 99 minutes 99 seconds) and power level (default 100%, adjustable).
  • Speedy Cooking: Instant cooking at 100% power for 1-6 minutes, or 30-second increments by pressing Start/+30Sec. Cooking time can be added during microwave cooking and time defrost.
  • Weight Defrost: Defrosts food by weight (4-100 Oz). The oven sounds twice halfway through to prompt turning the food.
  • Time Defrost: Defrosts for a set time (0:01-99:99), with a default power level of 3, which can be adjusted.
  • Auto Menus: Specific programs for Popcorn (1.75, 3.0, 3.5 Oz), Potato (1, 2, or 3 potatoes), Frozen Vegetable (4.0, 8.0, 16.0 oz), Beverage (1, 2, or 3 cups), and Dinner Plate (9.0, 12.0, 18.0 oz). Each program starts with a single beep and ends with five beeps.
  • Memory Function: Allows users to program and save up to three cooking procedures (one or two stages). Once saved, these can be recalled and started. If power is lost, memory settings need to be reprogrammed.
  • Multi-Stage Cooking: Up to two stages can be set. If defrosting is included, it automatically becomes the first stage. Auto cooking cannot be used in multi-stage cooking.
  • Inquiring Function: During cooking, users can press "CLOCK" to display the current time for three seconds, or "POWER" to display the current microwave power level for three seconds.
  • Child Lock Function: Activates by pressing "STOP/CANCEL" for 3 seconds, indicated by a long beep and a specific display. Deactivated by pressing "STOP/CANCEL" for 3 seconds again, with another long beep.
  • Cooking End Reminding Function: The buzzer sounds five times when cooking is completed.
  • Other Specifications: In standby, the digital clock icon flashes; otherwise, it shows "0:00". During setting, the LED displays the corresponding setting. During working or pause, the LED displays the remaining cooking time.

Cooking Techniques:

The manual offers tips for effective microwave cooking:

  • Stirring: Distributes heat evenly, especially for casseroles and vegetables, stirring from outside to center. The oven pauses when the door is opened.
  • Arrangement: Place thicker, meatier parts of unevenly shaped foods towards the outside of the turntable for more microwave energy. Delicate areas should be towards the center.
  • Shielding: Use narrow strips of aluminum foil to prevent overcooking delicate areas like poultry wing-tips or corners of square baking dishes. Small amounts of foil are recommended to avoid oven damage.
  • Turning: Turn large foods (e.g., roasts) midway through cooking to ensure even exposure to microwave energy.
  • Standing: Foods continue to cook internally after heating stops. This is important for cakes, whole vegetables, and roasts. Liquids should be shaken or stirred and allowed to stand before serving. Baby food should be stirred and temperature checked.
  • Adding Moisture: Microwave energy is attracted to water. Unevenly moist foods should be covered or allowed to stand to disperse heat. A small amount of water can be added to dry food.

Cleaning & Care:

Maintenance instructions include:

  • Using mild, nonabrasive soaps or detergents with a sponge or soft cloth for cleaning door and front surfaces.
  • Turning off the oven and unplugging it before cleaning.
  • Wiping the oven interior with a damp cloth, using mild detergent for very dirty areas, and avoiding harsh cleaners that can stain or dull the door.
  • Cleaning outside surfaces with a damp cloth, ensuring water does not enter ventilation openings.
  • Wiping the window on both sides to remove spills.
  • Cleaning the control panel with a soft, damp cloth, keeping the oven door open to prevent accidental activation.
  • Wiping away accumulated steam inside or around the door, which is normal in high humidity conditions.

Troubleshooting & Warranty:

Before calling for service, users should check if the oven is securely plugged in, if a circuit fuse is blown or breaker tripped, if the control panel is correctly programmed, and if the door is securely closed. If these steps don't resolve the issue, a qualified technician should be contacted. Users are explicitly warned not to attempt adjustments or repairs themselves due to dangerous voltage.

Customer Service and Warranty:

The manual emphasizes not returning the product to the store. For problems, users should contact W Appliance Co. Customer Satisfaction Center at 1-855-855-0294. Dated proof of purchase, model number, and serial number are required for warranty service.

The limited warranty covers defects in material, parts, and workmanship for 1 year (labor/parts), with a 5-year (60 months) warranty for the magnetron tube (part only). W Appliance Co. will replace defective products with new or remanufactured equivalents. Exclusions include cosmetic damage, altered serial numbers, damage from power surges or misuse, unauthorized repairs, transferred units, refurbished products, commercial use, improper installations, decorative trim damage, glass/light bulbs, transportation costs, labor after 12 months, and food loss. The warranty does not cover after-hour service charges, costs to make the product accessible for service, or service calls for installation/instruction. Repair or replacement is the exclusive remedy. W Appliance Co. disclaims liability for incidental or consequential damages, and any implied warranties are limited to the warranty duration. The manual also states that W Appliance Co. does not warrant proper appliance function in all environmental conditions and disclaims liability for inaccuracies in the manual, reserving the right to make improvements without notice.

Commercial CHEF CHM11MB Specifications

General IconGeneral
TypeCountertop Microwave Oven
Capacity1.1 cu. ft.
Power Output1000 Watts
Power Levels10
Voltage120V
Frequency60 Hz
TurntableYes
Turntable Diameter12.4 inches
ColorStainless Steel
MaterialStainless Steel
Control TypeDigital
Preset Cooking ProgramsYes
Child LockYes
Power1000 Watts
Warranty1 Year

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