1
IMPORTANT NOTES 2
YOUR MERCHANT DETAILS 3
THE EFTPOS NETWORK 4
TERMINAL LAYOUT 6
TERMINAL FUNCTION DESCRIPTIONS 7
VERSION 2 SOFTWARE FUNCTIONALITY 8
DEBIT CARD TRANSACTIONS 10
CREDIT CARD TRANSACTIONS 13
DOWNTIME PROCESSING 18
VOUCHER ENTRY PROCESSING 19
STORE AND FORWARD (SAF)
PROCESSING 22
DAMAGED CREDIT CARD
PROCESSING 27
PRINTER FUNCTIONS 29
DUPLICATE RECEIPTS 30
TOTALS (RECONCILIATION,
PREVIOUS SETTLEMENT,
CUMULATIVE, SHIFT) 31
CHANGING PASSWORDS
(MANAGER AND OPERATOR) 33
SETTING REFUND LIMITS
(MANAGER AND OPERATOR) 34
OTHER TERMINAL FUNCTIONS 36
TRAINING MODE 40
MOTO (MAIL ORDER/
TELEPHONE ORDER) PROCESSING 42
XPOS 44
CURRENCY CONVERSION
TRANSACTIONS 45
TERMINAL ERROR MESSAGES 46
WHERE TO GET HELP 52
Contents
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