Conambo K10C - Troubleshooting Common Issues; Device Discovery and Connection Problems; No Sound or Audio Issues

5.Troubleshooting
I.The mobile phone can not find the headset
Possible Reasons:
1) The headset is not under ON and standby state;
2) The headset program is error;
3) The program of mobile phone is error.
Solutions:
1) Turn on the headset, hold the Multi-Function Button for
5s(red and blue indicator flashes alternately)to enable
pairing status;
2) Recover the Wireless headset’s default settings if the
headset program is error.
3) After restart the mobile phone, remove all pairing data
in the Wireless of the mobile phone.
Cautions:
1) After the Wireless headset has entered in the pairing
mode, it will connect within 2mins, otherwise the
headset will automatically turn off.
2) When charging, hold the Multi-Function Button for 4s
till the blue indicator flashes to recover default setting.
II. No sound from the headset
Possible Reasons:
1) The volume of the mobile phone is unsuitable;
2) The Wireless headset and mobile phone are not
connected correctly;
3) The Wireless headset is out of the working range.
Solutions:
1) Adjust the volume in the mobile phone;