Coonara Royal Freestanding

Questions and Answers

C
Christopher JenningsAug 14, 2025
What to do if my Coonara Royal Freestanding fails to ignite?
- H
  huntpattyAug 15, 2025
  If your Coonara Indoor Fireplace fails to ignite or ignites and then goes out, several factors could be responsible. Check that the gas supply is connected and the pressure is adequate. Ensure the unit is plugged in and the switch is on, verifying the supply fuse. Point the remote at the bottom left-hand corner of the heater. Adjust the valve pressures. Wait at least 15 seconds between attempts to allow the unit to purge the combustion chamber. Check that all plugs inside the appliance are properly connected and located, and ensure the combustion fan and air pressure switch are operating correctly. Also, verify the correct orientation and connection of the active, neutral, and earth wires.
J
Julie CooperAug 18, 2025
Why is there excessive carbon soot on my Coonara Royal Freestanding Indoor Fireplace?
- S
  stevengarciaAug 18, 2025
  Excessive carbon (soot) deposits on the inside of your Coonara Indoor Fireplace's firebox, logs, or glass can be due to an incorrect gas type or pressure setting. To resolve this, ensure that the correct gas type, injector size, and pressure setting are used. Additionally, the primary air shutter may need adjustment to suit the gas type.
Y
yhudsonAug 21, 2025
What to do if my Coonara Royal Freestanding unit fails to heat?
- K
  Krista GoldenAug 21, 2025
  If your Coonara Indoor Fireplace unit fails to heat, refer to the troubleshooting steps for 'Room fan not operating'. Also, ensure that the correct gas type, injector size, and pressure setting are used. Check the injector, burner supply pipe, and valve for any foreign matter that may be causing a blockage.
D
Daniel SharpAug 25, 2025
What causes excessive flame height in a Coonara Royal Freestanding?
- A
  Anthony TylerAug 26, 2025
  Excessive flame height in your Coonara Indoor Fireplace is often caused by an incorrect gas type or pressure setting. Make sure you are using the correct gas type and that the injector size and pressure setting are accurate.
R
reevesbarryAug 28, 2025
What to do if my Coonara Indoor Fireplace room fan is not operating?
- J
  jenniferhickmanAug 28, 2025
  If the room fan in your Coonara Indoor Fireplace is not operating, note that the fan has a delayed start and will only begin once the unit warms up. Check the wiring to ensure it is properly connected. Make sure the fan is installed in the correct location. If the fan is blocked, remove it and clean it thoroughly.
R
Robert RodriguezAug 31, 2025
What to do if my Coonara Royal Freestanding Indoor Fireplace burner will not spark?
- S
  Susan YatesAug 31, 2025
  If the burner on your Coonara Indoor Fireplace will not spark, the gap between the burner and sparker should be 3mm. To fix this, remove the front burner cover and use pliers to bend the tags holding the sparker. Be careful not to bend the sparker itself.
R
Renee JacksonSep 3, 2025
What causes excessive flame lift off in my Coonara Indoor Fireplace?
- C
  cwalkerSep 3, 2025
  Excessive flame 'lift off' in your Coonara Indoor Fireplace can be caused by a flue or inlet blockage, or recirculation of flue gases. Clear any blockages. If the flue is incorrectly installed, it will need to be corrected.
B
Benjamin SantiagoSep 7, 2025
Why does my Coonara Royal Freestanding Indoor Fireplace cut out and cycle on and off?
- A
  Abigail WilsonSep 7, 2025
  If your Coonara Indoor Fireplace cuts out after a period of time and then cycles on and off, refer to the troubleshooting steps for 'Room fan not operating'. Additionally, check for a heat exchanger blockage and clean it if necessary. Ensure that the correct gas type, injector size, and pressure setting are used.
X
xharrisSep 10, 2025
What to do if my Coonara Royal Freestanding will not operate on low?
- S
  Scott LopezSep 12, 2025
  If your Coonara Indoor Fireplace will not operate on low, it could be due to an incorrect gas valve adjustment. Adjust the valve accordingly. Also, check the wiring to ensure it is correctly connected and not loose.