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Coral Telecom DX2000XL - User Manual

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Table of Contents

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Summary

Introduction to Coral DX2000 XL System

Chapter 1: Hardware Setup

Technical Specifications

Details system capacity, port counts, power consumption, and technical parameters.

Architecture of the system

Explains the system design, components, and card types.

How to configure the system

Guides on system configuration, required parameters, and module selection.

Setting of CPU DIP switches

Instructions for setting CPU DIP switches for system functionality.

How to install the PFCT (Power Fail Cut Through)

Details the installation and working of the Power Fail Cut Through circuit.

Chapter 2: Operator Features

Internal Call

Procedure for making internal calls between extensions.

External Call

Steps to make an external call using trunk lines.

Advice of call charges (AOC) display on key phone

Explains display of call charges on KTS, which can be enabled/disabled.

Attending Incoming Calls

How operators handle incoming internal and external calls.

Attending Queued Call

Procedure for handling multiple incoming calls.

Hold a line

How to place a call on hold for other activities.

Call Transfer

Procedure for transferring calls, either screened or unscreened.

Call Consult

Feature to consult a third party during a call.

Brokers Call

Allows conversing with a third party while switching calls.

Redial

Repeats the last dialed number without re-dialing.

Call pick-up

Answering other ringing extensions within the system.

Connecting a trunk line after dialing

Feature for dialing external numbers via operator.

Auto call back on busy extension; trunk

Automatically connects when a busy line becomes free.

Listening-In

Monitoring extension/trunk conversations without audio warning.

Emergency call

Allows operator to break into a call for emergencies.

Logging-In of auxiliary operator

Procedure for auxiliary operators to log in/out of consoles.

Conference

Allows setting up 3-party conference calls.

`Do not Disturb’ Override

Operator can override DND status for emergency access.

Paging

Interfacing with a public address system for announcements.

Voice Paging

Activating key phone speakerphone remotely for conversation.

Background Music

Playing background music through the operator's key phone.

Day & Night Mode - Manual Changeover

Manually switching system modes between day and night.

Auto Redial

Automatically redials an external number at intervals.

Special Trunk Group Access

Accessing specific trunk groups with a separate code.

Printer Form Feed

Commands to control printer form feed.

Forceful release of a line

Disconnecting any trunk line or extension during conversation.

Chapter 3: Some Unique Hotel Features

Hotel Name Setting

Entering and displaying the hotel name on checkout bills.

Check-In

Registering guest names and activating dialing rights.

Check-Out

Withdrawing dialing rights and printing bills for call charges.

Entering of the bills

Entering various bills like food, laundry, and tax during checkout.

Guest Message Reminder

Leaving intimation messages for guests on their extensions.

Private Line

Defining a dedicated trunk line for a guest as a private line.

Room Shifting

Moving a guest from one room to another, shifting call logs.

Reprint Room Bills

Reprinting bills for checked-out rooms.

Wake up Alarm

Setting wake-up alarms for rooms.

Temporary Check-Out

Temporarily checking out a room to restrict dialing.

Temporary Check-In

Restoring dialing facility for temporarily checked-out rooms.

Floor Service

Calling floor service departments using room service codes.

Room Status

Checking the current status (checked-in/out) of a room.

Chapter 4: Keys on Operator Console

Audio Level Adjustment

Controlling sound levels for speaker and handset volumes.

One-Touch Keys

Programmable keys with bicolor LEDs for status indication.

DSS (Direct Station Selector)

Additional equipment with programmable keys for status and memory bank.

Name; Dial Number Display

LCD display shows date, time, caller info, and dialed numbers.

On Line Advice of Call Charge

Displays call charges and duration during external calls.

PROG Key

Key used for system feature programming.

CHK-IN (Memo) Key

Key used for checking in a room.

REDIAL Key

Redials last dialed trunk number or calls stations with messages.

SPK Key

Key used to activate the speakerphone.

Room-Shift (TRSF) Key

Key for shifting a guest room to another.

RLS Key

Disconnects calls or returns to standby mode after programming.

HOLD Key

Puts calls on hold or navigates programming modes.

MSG Key

Views messages, leaves internal messages, or views auto redial numbers.

Temp Chk-Out; P-Hold key

Key for temporary check-out or putting calls on personal hold.

Chk-Out; Conf Key

Key for activating conference or checking out a room.

Temp Chk-In; Flash Key

Key for temporary check-in or clearing auto redial/messages.

EMG; ECALL; ALARM key

Key for activating emergency calls or setting wake-up alarms.

Chapter 5: Extension Features

Internal Call

Procedure for making internal calls between extensions.

External Call: (Right Dependent)

Making outgoing calls via trunk lines, dependent on room check-in.

Attending Incoming Calls

How to answer incoming calls to your extension.

Call Transfer: (Right Dependent)

Transferring calls to other extensions with or without screening.

Call Consult

Consulting a third party during a call.

Brokers Call

Conversing with a third party while switching between calls.

Redial

Redialing the last dialed number.

Call pick-up

Answering other ringing extensions within the system.

Auto call back on busy extension; trunk

Automatically reconnects when a busy line is free.

Listening-In: (Right Dependent)

Monitoring conversations without audio warning.

Emergency call (Only from key phone)

Breaking into calls for emergency messages.

Enter Own Supervisory Mode

Accessing system features via supervisory mode.

Personal Password

Setting and changing personal passcodes for supervisory access.

Dynamic call control

Locking or unlocking extension dialing facility.

Call Forwarding

Forwarding incoming calls to other rooms.

Call forward busy

Forwarding calls when the extension is busy.

Do Not Disturb

Inhibiting extension from ringing while allowing outgoing calls.

Follow Me

Route calls to another extension using specific codes.

Conference

Setting up 3-party and 8-party conference calls.

Message

Operator leaving intimation messages for users.

Chapter 6: System Programming

Factory Reset

Resets CPU to default settings via hard or soft reset commands.

Set System Time

Defines the system time using HH MM SS format.

Set System Date

Defines the system date using DD MM YY W format.

How to reset the RTC

Command to reset the Real-Time Clock to default value.

Setting Main Operator;Aux Operator

Defines extensions as main or auxiliary operators.

Setting of DSS Extension

Defines digital ports to function as DSS units.

Allocate DSS To KTS

Assigns a KTS to work with a defined DSS.

Set KTS Flexible Keys

Programs flexible keys on key telephones.

Set DSS Keys

Programs individual keys on the DSS unit.

Set Flexible Numbering Plan

Defines system-wide numbering plans for extensions and trunks.

Print System Flexible Numbering Plan

Command to print flexible numbering plan details.

Bulk Range Programming

Applies programming to a range of extensions or trunks.

Enable; Disable a Line

Command to enable or disable specific lines or trunks.

Set Trunk Dialing Type

Defines trunk dialing mode (DTMF or Pulse).

Set Trunk Metering Type

Sets trunk metering by time base or polarity reversal.

Time Base & Delayed Dialing Time

Defines parameters for time-based metering and redial delay.

Incoming Trunk Landing Type

Defines how incoming trunk calls are routed.

One Termination Ext For Trunk

Defines a specific extension for trunk call termination.

DISA Messages Recording

Records greeting, alarm, or intimation messages for DISA.

Setting of `DISA ANSWER PORT’

Defines an extension as the DISA answer port.

Feature Locking

Locks or unlocks system features to prevent misuse.

Room; Service Phone

Defines extensions as room or service phones with restrictions.

Call Transfer Rights

Enables or disables call transfer rights for extensions.

Setting of Floor Service for Room

Defines extensions for floor service functionality.

Gate Phone

Defines extensions as gate phones for hotline operator access.

Paging Rights

Grants or denies paging facility to extensions.

Listen-In Rights

Enables or disables listening-in rights for extensions.

Call Disconnection For Extension

Commands to disconnect incoming/outgoing calls for extensions.

Call Disconnection; Warning Tone Time

Sets call disconnection or warning tone duration.

Call Duration Warning Tone

Enables a beep tone before call disconnection.

Reset extension password

Resets extension passwords to default values.

Setting of Boss Line

Defines extensions as BOSS or SECRETARY in a system.

Set secretary line

Defines an extension as the secretary for a Boss extension.

Second Trunk Pick-Up Rights

Allows or bars access to a second trunk line.

Dialing rights of an extension

Sets dialing restrictions for extensions during day/night.

Single; Two Digit Restriction

Restricts dialing of numbers starting with specific digits.

Set Extension Name

Defines names for extensions to be displayed on caller's phone.

Enable System Budgeting

Enables or disables system features like call budgeting.

Extension-wise Call Budgeting

Enables call budgeting for specific room extensions.

Call Budgeting Amount

Defines the budgeting amount for an extension.

Advice of call charges display on key phone

Enables/disables display of call charges on KTS.

Call Forward Busy

Forwards incoming calls to another extension when busy.

Set; Reset Check-Out Bill Fields

Configures fields for checkout bill printing.

`Don’t disturb’ Mode Setting for Checked-Out Room

Sets DND mode for checked-out rooms.

CLI on Analog Trunks

Enables CLI capture on analog trunks.

Setting of CLIP Timer for detecting CLI

Configures timer for CLI detection.

Trunk CLI Extending while transferring a trunk call

Trunk CLI transfer behavior during call transfers.

CLI on SLT

Extends CLI functionality to Single Line Telephones.

Trunk & extension grouping for CO access

Grouping trunks and extensions for call access.

Auto Redial Trials & Time Interval Between Two Trials

Defines auto redial attempts and time intervals.

Auto redial class for trunk

Sets auto redial permissions for trunk lines.

Set special group for trunks

Grouping trunks for specific access, like hotline or STD/ISD.

Set Flash Time of System

Configures system flash timings for SLT.

Change System Password

Reprograms the 4-digit system access password.

Auto Change Over Timings

Defines automatic day/night mode switching timings.

Manual Day; Night Mode Setting

Manually changes the day/night mode of the system.

Set Night Code

Sets a specific code for manual night mode activation.

Length of the local Tele number for printing

Configures the length of local numbers for printing.

Host computer interface

Interfaces call billing software via serial port.

Host Always Ready

Sends call data without waiting for host acknowledgement.

Malicious call Trace

Generates text packets for malicious calls.

Chapter 7: Cost Table & Code Table

Cost Table

Used to calculate call charges based on time zones and rates.

CODE TABLE

Used for entering STD/ISD codes for charge calculation.

Chapter 8: Remote Programming

REMOTE PROGRAMMING (REQUIRES A VSN2 CARD)

Procedure for programming the system remotely over the telephone line.

Chapter 9: ASMDR Reports

Call Buffer Management in DX for Hotel Version

Managing call records stored in the system buffer.

Set System SMDR Recording Level

Defines which call types (Local/STD/ISD) are recorded.

Call details printing from System Buffer

Commands for printing call details from the buffer (on-line/off-line).

ASMDR Printing

Selectively printing call records extension-wise or trunk-wise.

Today’s Calls Printing

Printing call details for the current day.

Erasing of ASMDR of Specific Extension

Erasing call details for a specific extension.

Special Selected Printout

Printing specific call details based on various criteria.

Clarification of the SUFFIX that gets printed with the calls during ASMDR printing

Explains the meaning of suffixes (O, T, X) in ASMDR printouts.

Diversion of printer port to serial port

Diverting printer output to the serial port for computer viewing.

Chapter 10: Voice Guidance Services

Voice Guidance Services

Describes occasions for voice guidance (greeting, alarm, intimation).

Chapter 11: Quick Reference for Activation of Hotel Features

Check-In

Activation key combination for hotel check-in.

Check-Out

Activation key combination for hotel check-out.

DND Override

Key combination to override Do Not Disturb status.

Guest Intimation Message

Key combination for guest message intimation.

Setting of Private Line

Key combination for setting a private line for a room.

Room Shifting

Key combination for shifting guest rooms.

Reprint Checkout Bills

Key combination to reprint checkout bills.

Wake Up Alarm

Key combination to set wake-up alarms for rooms.

Temp Check-Out

Key combination for temporary room check-out.

Temp Check-In

Key combination for temporary room check-in.

Room Status

Key combination to check room status.

Chapter 12: Quick Reference of User Features

Internal Call

Dial extension number to make an internal call.

External Call

Dial trunk access code (0 or 700/701) for external calls.

Hold A Line (Right dependent)

Use Flash key while talking to hold a line.

Call Transfer (Right dependent)

Use Flash + Extension Number to transfer calls.

Call Consult

Use Flash + Extension Number for call consultation.

Brokers Call

Use Flash while talking to two parties for brokers call.

Redial from SLT

Use '*' key for redialing from SLT.

Call Pick up

Use 88 for within service extension pickup, 54 + Ext No. for selective.

Auto Call Back

Dial '8' on busy tone to activate auto call back.

Listen-In

Dial '6' on busy tone to listen-in.

Emergency Call (Only from KTS)

Press EMG/ECALL on busy tone for emergency calls.

Personal Pass code Setting

Set/reset personal passcodes using specific commands.

Enter Own Supervisory Mode (SUP)

Access supervisory mode using extension's pass code.

Dynamic Call Control

Lock/unlock extension dialing facility using specific commands.

Call Forwarding

Forward calls to extensions using specific codes.

Follow Me

Route calls to another extension using specific codes.

Chapter 13: Quick reference of System Programming (For engineers)

Factory Resetting

Commands for factory resetting the system.

Set System Time

Commands for setting system time.

Set System Date

Commands for setting system date.

Resetting of the RTC

Command to reset the Real-Time Clock.

Setting of Main Operator; Aux Operator

Commands for setting operator roles.

Setting of DSS

Commands for defining DSS extensions.

Allocate KTS to DSS

Commands to allocate KTS to DSS.

Setting of KTS Keys

Commands for setting KTS keys.

Set DSS Keys

Commands for setting DSS keys.

Set Flexible Numbering Plan

Commands for setting flexible numbering plans.

Print System Flexible Numbering Plan

Command to print numbering plan.

Bulk Range Programming

Commands for bulk range programming.

Enable; Disable a Line

Commands to enable/disable lines.

Set Trunk Dialing Type

Commands to set trunk dialing type.

Set Trunk Metering Type

Commands to set trunk metering type.

Set Time Base & Delayed Dialing Time

Commands for time base and redial delay.

Incoming Trunk Landing Type

Commands for incoming trunk landing type.

One Termination Ext for trunk

Commands for one termination extension for trunks.

DISA Messages Recording

Commands for DISA message recording.

Setting of DISA ANS PORT

Commands for setting DISA answer port.

Feature Locking

Commands for feature locking.

Room; Serviec Extension

Commands for room/service extension setup.

Call Transfer Rights

Commands for call transfer rights.

Setting of floor Service for Room

Commands for floor service setup.

Gate Phone

Commands for gate phone setup.

Chapter 14: Abbreviations

Abbreviations

List of abbreviations used in the manual.

Coral Telecom DX2000XL Specifications

General IconGeneral
BrandCoral Telecom
ModelDX2000XL
CategoryTelephone
LanguageEnglish

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