COUNTRY SMOKERS CS0711

Questions and Answers

L
laurie75Aug 17, 2025
Why is my COUNTRY SMOKERS Grill not maintaining temperature?
- J
  John ThomasAug 17, 2025
  If the COUNTRY SMOKERS Grill is not achieving or maintaining a stable temperature, several factors could be at play. First, check the fire pot for ash build-up or obstructions, ensuring sufficient airflow. Also, confirm the fan is working correctly and the air intake isn't blocked. Next, verify the fuel level is sufficient, and the pellet quality is good, ensuring no obstructions in the feed system. Finally, check the temperature probe for dirt. If the probe is damaged, contact Customer Service for a replacement part. After completing these steps, start the grill, set the temperature to SMOKE, and wait 10 minutes to ensure a bright, vibrant flame.
A
alison84Aug 20, 2025
How to troubleshoot no power lights on COUNTRY SMOKERS Grill control board?
- M
  Molly WhiteAug 20, 2025
  If your COUNTRY SMOKERS Grill has no power and the control board lights are off, there are several things to check. First, ensure the Temperature Control Dial is set to a temperature. Then, verify the unit is plugged into a working power source and reset the breaker. Make sure the GFCI is a minimum 10 Amp service. Also, check that all wire connections are firmly connected and dry. If the issue persists, inspect the fuse on the control board for any broken or blackened wires, replacing the fuse if necessary. If the GFCI outlet has been tripped, ensure it is a minimum 10 Amp service. If all else fails, the control board may be faulty and needs to be replaced; contact Customer Service for assistance.
J
Jacob CurryAug 23, 2025
Why is my COUNTRY SMOKERS Grill producing too much smoke?
- A
  andrewmatthewsAug 23, 2025
  If your COUNTRY SMOKERS Grill is producing excess or discolored smoke, consider these potential causes. Start by cleaning the grill to address any grease build-up. Next, ensure you're using dry wood pellets and replace any moist pellets in the hopper. Also, check the fire pot for blockages and clear any ash or debris. Finally, ensure the fan is working correctly and the air intake is not blocked.
J
Jared VargasAug 26, 2025
What to do if fire pot will not light in COUNTRY SMOKERS CS0711?
- N
  nicholskarenAug 26, 2025
  If the fire in the fire pot of your COUNTRY SMOKERS Grill will not light, several issues could be the cause. First, if the unit is new or the hopper was emptied, the auger may need priming. Follow the Hopper Priming Procedure to fill the auger tube with pellets. If the auger motor is jammed, remove the cooking components and inspect the auger feed system while the unit is on SMOKE setting; if it's not operating properly, contact Customer Service. Check the igniter to ensure it's working and protruding about 13mm / 0.5 inches into the fire pot; if not, follow the Manual Start-up Procedure and contact Customer Service for assistance or a replacement part. Finally, check the fire pot for ash build-up or obstructions, and ensure the fan is working properly with no blockage of the air intake.
L
Laura FarmerAug 28, 2025
What does "ErH" error code mean on COUNTRY SMOKERS CS0711 Grill?
- L
  linda17Aug 28, 2025
  If you see the "ErH" error code on your COUNTRY SMOKERS Grill, it means the unit has overheated, possibly due to a grease fire or excess fuel. Turn the unit off and let it cool down. Perform maintenance. After maintenance, remove the pellets and confirm the correct positioning of all component parts. Once the grill is cooled, turn it back on and select your desired temperature. If the error code continues to display, contact Customer Service.
J
jaclyn43Aug 31, 2025
Why is the temperature flashing on my COUNTRY SMOKERS Grill?
- C
  Christine TaylorAug 31, 2025
  If the temperature is flashing on the LCD screen of your COUNTRY SMOKERS Grill, it indicates that the grill temperature is below 65°C / 150°F. This is not an error, but a warning that the fire could go out. Check the hopper for sufficient fuel and inspect the feed system for obstructions. Also, check the grill temperature probe for dirt. Inspect the fire pot for ash build-up or obstructions, and ensure the fan is working properly with no blockage of the air intake. Finally, check the auger motor to confirm it's rotating and there's no blockage in the auger tube.
B
Brittany YoderSep 3, 2025
How to prevent flare-ups on COUNTRY SMOKERS Grill?
- M
  Maurice GomezSep 3, 2025
  If you are experiencing frequent flare-ups with your COUNTRY SMOKERS Grill, consider lowering the cooking temperature, especially when cooking greasy foods, keeping it under 176°C / 350°F. Also, ensure you regularly clean the cooking components to prevent grease build-up.
I
Ian BakerSep 5, 2025
What does "ErP" error code mean on COUNTRY SMOKERS CS0711 Grill?
- S
  sherrymartinezSep 5, 2025
  If the "ErP" error code appears on your COUNTRY SMOKERS Grill, it indicates that the unit wasn't properly turned off the last time it was connected to power. To resolve this, press the Power Button to turn the unit off, wait two minutes, and then press the Power Button again to turn it back on. Afterward, turn the Temperature Control Dial to SMOKE or your desired temperature. If the error code persists, contact Customer Service.
D
Dale WilsonSep 8, 2025
What does "noP" error code mean on COUNTRY SMOKERS CS0711?
- R
  Richard DavisSep 8, 2025
  If the "noP" error code appears on your COUNTRY SMOKERS Grill, it could be due to several reasons related to the meat probe. First, disconnect the meat probe from the connection port on the Control Board and then reconnect it, ensuring it's firmly connected and check for any signs of damage to the adapter end. If the issue continues, inspect the meat probe wires for any damage. If problems persist, contact Customer Service for a replacement part, as the control board may be faulty and need replacing.
A
amanda45Sep 12, 2025
What does "ErR" error code mean on COUNTRY SMOKERS Grill?
- E
  Edward RyanSep 12, 2025
  If the "ErR" error code is displayed on your COUNTRY SMOKERS Grill, it indicates that the temperature probe wire is not making a proper connection. To fix this, remove the hopper access panel and inspect the Temperature Probe wires for any damage. Also, ensure the Temperature Probe molex connectors are firmly and correctly connected to the Control Board.