The water ltration device may operate abnormally due to minor causes not because of the
product malfunction but because of the fact that the user is not familiar with the product use.
In such a case, problems can be solved easily even without the help from the Service Center by
checking the following items. If you can’t solve the problem after checking the following items,
please call the Service Center.
TROUBLESHOOTING
Symptom Check Measures to take
The water tastes
weird.
• Did you clean the storage tank? Clean the storage tank.
• You didn’t use the water ltration
device for a long time.
Get rid of the saved water and clean the
storage tank.
• Isn’t it about time to change the lter? Request the lter replacement.
The water doesn’t
come.
• Is the water supply cut or isn’t the
water supply valve closed?
Open the main water supply valve.
• Did you miss the lter replacement
times?
Request the lter replacement.
The water is
owing slower.
• Isn’t it about time to change the lter? Request the lter replacement.
• Does the main power connect to the
voltage rating that matches it on the
rating plate?
Connect the power cord to the voltage
rating that matches it on the rating plate.
• Didn’t you close the main water supply
valve?
Open the main water supply valve.
• Didn’t the temperature of the main
water drop suddenly?
If the water temperature is lowered, the
water amount is decreased.
The cold water /
hot water doesn’t
come.
• Was the cold water mode indicator
lightened?
Please press the cold water mode
selection button.
• Didn’t you close the main water supply
valve?
If it is the low water level to protect the
electric motor, the cooling function
doesn’t operate. Open the main water
supply valve.
• Isn’t the back side of the water
ltration device and the wall too close?
Please keep the distance between the
back of the water ltration device and the
wall to 10 cm or more.
All operation was
stopped suddenly
when driving.
• Is the main water being supplied
actively?
Check the main water supply valve.
• Does the main power connect to the
voltage rating that matches it on the
rating plate?
Connect the power cord to the voltage
rating that matches it on the rating plate.
• Isn’t water overowing or leaking? Request A/S.
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