The water ltration device may operate abnormally due to minor causes not because of the product
malfunction but because of the fact that the user is not familiar with the product use. In such a case,
problems can be solved easily even without the help from the Service Center by checking the following
tems. If you can’t solve the problem after checking the following items, please call the Service Center.
Symptom Check Measures to take
Water tastes weird.
• Did you clean the internal water tank? Please clean the internal water tank.
• I haven’t used the water ltration device for
a very long time.
Please dispose the stored water and clean the
internal water tank.
• Isn’t it time for lter replacement? Please request for lter replacement.
Water is not being
dispensed.
• Is the device disconnected from the water
supply or is the tap water valve locked?
Please open the tap water valve.
• Did you miss the lter replacement period? Please request for lter replacement.
The ltration amount
has suddenly
decreased.
• Isn’t it time for lter replacement? Please request for lter replacement.
• Is the power connected?
Please check that the power cord is connected
to 220 V - 240 V~, 50 Hz outlet.
• Is the tap water valve locked? Please open the tap water valve.
• Is the temperature of tap water declining
rapidly?
Filtration amount decreases as water
temperature decreases.
Cold water is not
being dispensed.
• Is cold water indicator on? Please press the cold water button.
• Is the tap water valve locked?
Water cooling function is not activated
when water level is low to protect the motor.
Please open the tap water valve.
• Is the water ltration device too close to
the wall?
Please maintain distance of at least 10cm
from the wall.
Hot water is not
being dispensed.
• Is hot water indicator on? Please press the hot water button.
• Is the power saving mode indicator turned on?
The water may be less hot in power saving
mode.
• Is the tap water valve locked?
Heater function does not activate when water
level is low to prevent overheating of the
heater. Please open the tap water valve.
• Is the hot water-warm water temperature
control dial turned to warm water?
Warm water is dispensed if the hot water-warm
water temperature control dial is turned to
warm water. Turn the control dial all the way to
the right.
TROUBLESHOOTING
To Next Page
Loading...
Need help?
General
