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11
Maintain your bike
Servicing & parts
We recommend servicing the bike once
a year or every 600 miles, whichever
comes first.
As with all mechanical products, this
bike is subject to wear and fatigue.
Different materials and components
may react to this wear in different ways.
Warning: If the design life of a component is
exceeded, it may suddenly fail, and possibly
cause injuries to the rider. Any crack or change
in coloring in highly stressed areas indicates
that the component should be replaced.
Warning: Do not try to open or access any part
of the electrical system of the bike. Attempting
to do so risks injury and permanent damage to
the bike.
Cleaning
Always remove the battery before
performing any maintenance or cleaning.
Use a moist piece of cloth for the frame.
We suggest using water to clean the
saddle. Bike cleaning products can be
used to wipe down the frame. Do not
steam clean, high pressure clean, or
use a water hose to clean your bike or
its battery.
Intended use
You run the risk of an accident if you
modify or tune your bike yourself.
Modifications made to your bike can
void the warranty and may result in the
bike no longer being approved for use
on public roads.
You should not perform any maintenance
work on your bike without extensive
knowledge. If you have any doubts or
questions, contact us via the app or the
chat on the website.
Always use Cowboy genuine spare parts.
Warning: Use of any battery other than the
genuine Cowboy product risks explosion. New
batteries can be ordered with us directly. Dispose
of used batteries at your local recycling center.
Brake pads
Brake pads are an important part of your
bike and ensure that you can always ride
safely. It is recommended that you check
them every 600 miles, or as soon as you
feel decreased braking power or hear a
creaking noise. Your brake pads have a
built-in wear indicator. When the surface
is worn away so the small blue circle is
visible, it’s time for a replacement set.
The brake pads used on Cowboy bikes
are the SunRace UWD5 / Tektro F10XS.
Other compatible brake pads include:
• Tektro F10BS brake pads
• Shimano K03S resin brake pads
Tires
Your tires will naturally wear over time
and need replacing. When the tire is worn
down such that the inner layer becomes
visible, it’s time for a fresh tire.
If you need to replace the inner tubes,
you can choose any tube with a Presta
valve (aka F/V) that is compatible with
the following tire dimensions (there are
several ways to define tire sizes):
• 42-584 / 47-584
• 27,5”x1,65” / 27,5”x1,75” - 650-42 / 650-48
If you can’t find tubes that fit those tire
dimensions, you may use smaller tubes
such as:
• 559-47 or 26”x1,75”
If you need to remove the wheels for any
reason, re-assemble the front wheel
through the axle with 10Nm of torque and
the rear wheel nuts with 35Nm. Speak
with us in the app or online for tutorials
and guidance.
Belt drive
The drive belt system on this bike does
not require lubrication. Do not lubricate
the drive belt system. Lubricant will
cause the belt to permanently slip, which
will require replacement of the belt and
degreasing of your e-bike.
Regularly inspect the belt and sprockets
carefully for signs of deterioration. Make
sure the belt is always kept free of any
debris. It may be cleaned with water and
a small amount of soap if needed. Dirt
and dust hasten wear, which may cause
the belt to break unexpectedly.
When the belt is worn it will need replacing.
Contact us via the chat in the app or
online to source a fresh belt.
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