Here’s what’s in your kit: Here’s what to do:
And here’s what you’ll need:
FPO BARCODE
520-1970
Help us send zero waste to landfills by recycling the kit once
you’re finished. It’s made with 100% recyclable materials.
We’re here to help.
Activate the Contour box
Turn on your TV. Then using your original TV remote, press the source or input
button and select the correct HDMI connection.
You’ll be prompted to follow on–screen instructions. Then hang tight for a
few minutes for the activation to finish.
2
Set up your new Voice remote
Simply follow the on-screen instructions to set up your new Voice remote.
When you see “All Set”, press OK.
3
Tips
Channel Lineup: go to Cox.com → Products → TV Channel Lineup.
On Demand
SM
: watch movies and your favorite shows on your schedule.
Splitter: installing two devices from the same cable outlet requires a splitter.
FAQs
Why isn’t my Contour box working?
Try rebooting—just unplug the power cord from the wall, wait 10 seconds,
then plug it back in. It may take a few minutes to reset. Also, make sure all of
the connections are tight and completely plugged in.
How do I fix a “No Input” message on my TV?
The input/source might not be set correctly. To fix this, press the “input” or
“source” button on your TV remote until you select the HDMI connection that
matches the port your HDMI cable is plugged into on your TV.
Can I make the text on the Guide larger?
Yes, press the “B” button on your Voice remote and select “Enhanced Text
Readability”. Press “OK” to toggle the setting on, making the font larger.
Where can I find help for my Voice remote?
Press the “A” button for quick access to tutorials and for the Help screen.
Visit Cox.com/remote-help for more information.
?
APP: Cox app has 24/7 support & helpful videos
WEB: Cox.com/installhelp & Cox.com/learn
CHAT: live chat on Cox.com/chat or text an agent at 54512
CALL: 1-888-556-1193
ACCESSIBILITY: Cox.com/accessibility
TVYour original TV remote
Plug in the Contour box
First, connect the coax cable to an active cable outlet and to the
“Cable from Wall” port on the Contour box.
Then connect the HDMI cord to your TV and the Contour box.
Lastly, connect the power cord to an electrical outlet and the Contour box.
TIP: Plug the coax cable into a centrally located cable outlet or use the
same outlet where the old device was connected.
1
1
2
3
Getting started
is easy.
Instructions
Contour 2
Coax cablePower cord HDMI cable
Voice Remote Contour Box
1 2 3
Cox Communications
see notes
520 -1970, ENGLISH SIDE
26288256-01-PPR-01A-520-1970-ART-01A.indd
Udo Wooten
Julianne Claycomb
March 11, 2021 10:36 AM
520 -1970: INSTRUCTIONS, C2 XG1 INSTRUCTIONS BROCHURE (folded)
80# Rolland Environment Satin White PC 100 Text
100%, 24" x 8.5"
As shown
© 2019 veritiv corporation. all rights reserved. the designs,
specications, and other information contained in this document
are veritiv condential and proprietary information and intellectual
property, and as such, may not be disclosed, reproduced, or utilized in
any manner without the express prior written consent of veritiv.
4 Color Process
see notes
8.5"
24"
*520-1970*
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