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Pausing Live TV on Non-DVR Receivers
With the latest software upgrade from Cox, you can now pause live TV on your non-DVR receiver. Once a program is
paused, you can also perform fast-forward, rewind, instant replay etc. on the paused program from that point forward.
Because non-DVR receivers don’t have a hard disk, pausing a program on a non-DVR receiver requires buffering
that program on a DVR. This, in turn, requires a free tuner available on the DVR. This process is simple and happens
automatically behind the scenes when you press the PAUSE button on your remote control.
Once this feature has been turned on, you are all set to go. When you press pause while watching a program on your
non-DVR receiver, an informative banner will display asking you to wait while the program starts buffering on the paired
DVR. If the paired DVR has a tuner available, then the buffer starts immediately on the DVR and the program is paused
on your non-DVR receiver. You may experience up to 10 seconds delay during this process.
Occasionally, when a tuner is unavailable on the DVR, you will not be able to pause live TV on your non-DVR receiver
until the tuner on the DVR is freed up. Also, the DVR tuner you may be using to pause live TV on your non-DVR may be
claimed by the DVR to allow channel changes or to record programs at their scheduled airtime.
Notes About Pausing Live TV on Non-DVR Receivers
To avoid continuous use of DVR tuners and thus monopolizing of the DVR by one or few non-DVR receivers in the Whole
Home DVR network, you can control paused live TV continuously for only a period of 3 hours. If you perform a VCR-like
control function during the 3-hour period, then that time period is reset for another 3 hours. Please note that during this
3-hour period, only the programs currently being aired can be controlled; you cannot go back to programs that have
finished airing. If no VCR-like control functions are performed within the 3-hour period, then that tuner is reclaimed and
is made available for recording, channel changes, or for pausing live TV purposes on other non-DVR receivers. If within
a 3-hour period, a tuner is needed for channel changes or scheduled recordings, then it is immediately reclaimed for
those purposes and you will lose the ability to pause live TV until a tuner becomes available on the DVR.
When you pause a program on a non-DVR receiver, you can rewind only up to the point when you paused it. Only in
rare circumstances where the DVR was already tuned to the same program or has already been recording that program
from its beginning, then you can rewind through the entire program.
The DVR tuner used for pause live TV purposes can be reclaimed in one of the following circumstances.
• You decide to tune to a different channel using your remote control’s numeric buttons, CH+- buttons, FAV
button, LAST button, from Guide, INFO banner, search, browse related, recommendations etc.
• You decide to change channels that requires a separate tuner and all remaining tuners are currently occupied
for recordings or for watching TV
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