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COX Contour - User Manual

COX Contour
144 pages
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©2014 Cox Communications, Inc.
Users Manual | Version 2.2.1 | Updated: 10/14
Contour
Program guide

Table of Contents

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COX Contour Specifications

General IconGeneral
Voice RemoteYes
Video OutputHDMI
ConnectivityWi-Fi, Ethernet
HDMI Ports1
USB Ports1
Audio OutputHDMI, Optical
Apps SupportNetflix, Amazon Prime Video, Hulu

Summary

Your Contour Program Guide

A Visual Orientation to Cards

Explains the card-based interface and navigation elements within the Contour Program Guide.

Navigational Clues

Details visual cues like carets and highlight bars used for navigating the guide and lists.

About the Remote Control

Identifies and explains the functions of various buttons on the Contour remote control.

Getting Started

Watch Live Television

Instructions on how to tune into and watch live TV channels using the receiver.

Open the Main Menu

Describes how to access the main menu for navigation and settings.

Switch Users

Explains how to switch between different user profiles for personalized settings.

Guide

Using the Guide

Comprehensive guide on launching, navigating, and changing views within the program guide.

Browse Related Programs

Details how to find similar programs based on genre, cast, or crew.

About Info Banners and Channel Banners

Explains the information displayed on screen banners while watching TV.

On DEMAND

Using On DEMAND

Covers accessing and navigating the On DEMAND service, including browsing and searching.

Purchase On DEMAND Programs

Step-by-step instructions for purchasing movies and shows available On DEMAND.

Search On DEMAND

How to use the search function specifically within the On DEMAND library.

DVR

Using the DVR

Explains the core functionalities of the DVR, including recording and playback.

Record a Program

Detailed steps for recording individual programs, including setting options.

Record a Series

Guides on how to record entire TV series to ensure no episodes are missed.

Manage Scheduled Recordings

How to view, change, and cancel previously scheduled recordings.

DVR List Views

Describes how to access and navigate through different DVR recording lists.

Delete Recorded Programs

Instructions on removing recorded programs from the DVR.

Whole Home DVR

Multiple DVR Support

Information on using multiple DVRs within the home network for increased storage and recording capacity.

Pausing Live TV on Non-DVR Receivers

Explains how to pause live TV on receivers that do not have a built-in DVR.

Recommendations

Getting to Recommendations

Details the different methods to access personalized program recommendations.

Browsing through Recommendations

How to navigate and view recommended programs based on user preferences.

Interactive Services

Launch Interactive Services

Instructions on accessing the Interactive Services menu from the main menu.

Listen to Music with Pandora

Guide to activating and using the Pandora music service on the Contour receiver.

Watch Zone Channels

How to view multiple channels simultaneously across categories like News, Sports, and Kids.

Customer Support

Access Customer Support

Steps to access the customer support section via the main menu.

Receiver Test

Detailed guide on running the receiver test for troubleshooting network and connectivity issues.

View the Receiver Test Report

Provides details of the receiver test, including issues and troubleshooting steps.

Search

Start a Search

Explains the different ways to initiate a search for programs across various services.

Search for Programs

Comprehensive guide on using the search functionality, including filters and keyboards.

Save Searches

Instructions on how to save and access previously performed searches.

Settings

Users

Setup and management of user profiles for personalized viewing experiences.

Parental Controls and Program Ratings

How to set up PINs, lock channels, programs, and control access based on ratings.

Channels

Customizing channel lists, including setting favorite and skipped channels.

Guide Options

Adjusting the appearance and behavior of the program guide, like default views and banners.

Audio & Video

Configuring audio and video output settings for optimal picture and sound quality.

Timers

Setting up automatic receiver power on and off functions.

Receivers

Managing receiver-specific settings like AC outlet use and front panel display.

Pay-Per-View

Purchase Pay-Per-View Programming from the Guide

Step-by-step instructions for purchasing PPV content directly through the program guide.

Error Messages

Subscription

Lists error codes and messages related to subscription issues and required actions.

DVR

Details error codes and troubleshooting steps for DVR playback and network problems.

Services

Error messages and solutions pertaining to service availability and PIN issues.

Pay-Per-View

Error codes and guidance for issues encountered during Pay-Per-View purchases.

Guide

Error messages related to accessing or using the program guide.

On DEMAND

Error codes and troubleshooting steps for On DEMAND service issues.

Interactive Services

Error messages and solutions for interactive services like Caller ID and phone tools.

Receiver Test

Error codes and guidance related to the receiver test process and potential issues.

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