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PPV Countdown Timer
The PPV Countdown timer provides confirmation
of the program that was purchased as well as
description of the program, and how many minutes
remain before the program airs. The timer appears
at 59 minutes before the program begins and it is
updated every minute until it reaches 1 minute. The
timer disappears when the program begins airing.
Search PPV Content
The Contour Program Guide can help you find
a wide variety of content from TV, On DEMAND
and Pay-Per-View in a single search. For more
information on Search, please see Chapter 9.
Cancel a PPV Purchase
You can cancel a PPV purchase through the Guide when the following two conditions are true. First, the PPV program
must be purchased through the Contour Program Guide. Second, cancellation window should be open at that time.
When both conditions are met, you will be able to cancel the purchase using the Cancel Purchase action.
If you purchased the program by calling Cox Customer Service, then you will need to call them again to cancel a
confirmed PPV purchase. Please note that once the program has begun airing and if its cancellation window has
elapsed, you will not be able cancel the purchase even by calling Cox Customer Service.
PPV Countdown timer appears for purchased programs
that will begin airing in 59 minutes or less.
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