5
1. If the third person did not answer or you wish to disconnect
them, just press and quickly release the flash button or
“switchhook.” You will be reconnected to the person holding.
2. If either of the two people hang up, you can continue talking
with the remaining person.
CALL TRACE
Purpose:
Identify harassing callers.
How it works:
After your receive a harassing call, you can dial a simple code to
trace the source of that call for the telephone company.
How to use:
1. After you get a nuisance call, just lift the handset again and
listen for a normal dial tone.
2. Press
.
3. Listen for a confirmation announcement that the last call has
been traced.
4. Hang up.
5. The number you traced will be recorded by Cox personnel. If
you decide to follow up on the matter, you must contact a law
enforcement agency and we’ll provide that number directly to
them. We cannot provide the traced number directly to the Cox
Digital Telephone customer.
Note: Call Trace must be used immediately after you hang up
on the call you want traced. If you get another call or hear a Call
Waiting tone first, you will trace the wrong call.
In some areas, after you press
, you’ll hear an announcement
that the call can be traced. Just follow the voice instructions to dial
an additional code and the call will be traced.
Whenever you make an outgoing call, your telephone number will
be transmitted to persons and businesses who subscribe to Caller
ID service. As a Cox customer, you have the option of blocking
your information from being transmitted call by call or on all calls.
However, calls to 911, 800 and 900 numbers cannot be blocked.
STANDARD
FEATURES
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