COX mini box - Access Customer Support; Technical Support

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MINI BOX
User’s Manual
ACCESS CUSTOMER SUPPORT
Customer Support is found under the Main Menu. To open the Customer Support Menu:
Open the Main Menu using the MENU button on your remote control.
Use the UP or DOWN arrow to move the highlight bar to Customer Support. Press SELECT or
the RIGHT arrow to open the Customer Service Menu.
TECHNICAL SUPPORT
The Technical Support section of the Customer
Support Menu provides options to view your
mini box information, run a Self-Test on your
mini box or perform a Channel Scan to ensure
your mini box is receiving all the channels you
can view on the mini box.
Mini Box Information
Occasionally, it will be necessary to look up
details about your mini box. To do this, begin
at the Technical Support Menu.
Use the RIGHT arrow to highlight the Mini Box
Information Menu option in the center card.
Press SELECT or the RIGHT arrow. A new screen will appear with the serial number of the mini
box and other information.
Use the LEFT arrow to return to the Technical Support Menu.
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