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Craftsman PRO 247.397700 - User Manual

Craftsman PRO 247.397700
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Sears Brands Management Corporation, Hoffman Estates, IL 60179, U.S.A.
Visit our website: www.craftsman.com
CAUTION: Before using this product,
read this manual and follow all safety
rules and operating instructions.
Operator’s Manual
• SAFETY
• UNPACKING P. 8
• ASSEMBLY
• OPERATION
• MAINTENANCE
• ESPAÑOL
Form No. 769-11238
(January 15, 2016)
21” LAWN MOWER
Model No. 247.397700

Table of Contents

Questions and Answers

  • E
    Eric ShermanAug 14, 2025
    Why my Craftsman PRO 247.397700 engine fails to start?
    • M
      Mackenzie RodgersAug 14, 2025
      If your Craftsman Lawn Mower engine won't start, there are several potential causes: * The blade control might be disengaged. If so, engage the blade control. * The fuel valve could be OFF. Move the fuel valve lever to ON. * The spark plug boot might be disconnected. Connect the wire to the spark plug boot. * The fuel tank could be empty or contain stale fuel. Refill the tank with clean, fresh gasoline. * The engine might not be primed. Prime the engine as instructed in the Operation section. * The spark plug might be faulty. Clean, adjust the gap, or replace it. * The engine could be flooded. Wait a few minutes before attempting to restart it. * The fuel line might be blocked. Contact your Sears Parts & Repair Center to have the fuel line cleaned.
  • B
    Brenda MooreAug 17, 2025
    Why does my Craftsman Lawn Mower engine run erratic?
    • S
      savagebarbaraAug 17, 2025
      If your Craftsman Lawn Mower engine is running erratically, check these: * Ensure the spark plug boot is securely connected and tightened. * Replace stale fuel with fresh gasoline. * Clear any blockage in the vent of the gas cap. * If there's water or dirt in the fuel system, run the engine until it stops from lack of fuel, then refill with fresh fuel. * For a dirty air cleaner, refer to the Air Cleaner Maintenance section in the Engine Manual. * If the fuel line is blocked, contact your Sears Parts & Repair Center to have it cleaned.
  • T
    Todd SmithAug 20, 2025
    How to fix uneven cut with Craftsman Lawn Mower?
    • T
      thomaslopezAug 20, 2025
      If your Craftsman Lawn Mower is producing an uneven cut, it is likely due to a dull blade. Sharpen or replace the blade.
  • C
    christopher91Aug 23, 2025
    What causes a Craftsman PRO 247.397700 to idles poorly?
    • J
      Jane JordanAug 25, 2025
      If your Craftsman Lawn Mower idles poorly, try the following: * Reset the gap or replace the spark plug if it's fouled, faulty, or the gap is too wide. * For a dirty air cleaner, refer to the Air Cleaner Maintenance section in the Engine Manual.
  • K
    Kelly RobertsAug 27, 2025
    What to do if my Craftsman PRO 247.397700 will not self propel?
    • C
      Craig WattsAug 27, 2025
      If your Craftsman Lawn Mower is not self-propelling, there are several potential reasons: * The belt might not be installed correctly. Check the belt for proper pulley installation and movement. * Debris might be clogging the drive operation. Stop the engine, disconnect the spark plug boot, and clean out any debris. * The belt might be damaged or worn. Inspect and replace the belt if necessary. * The drive control might be out of adjustment. Adjust the drive control as described in the Drive Control Adjustment section of the Assembly section.
  • M
    Mark CarterAug 30, 2025
    Why is my Craftsman Lawn Mower engine overheats?
    • R
      Rodney RileyAug 30, 2025
      Your Craftsman Lawn Mower engine may overheat due to: * Low engine oil level. Fill the crankcase with the proper oil. * Restricted airflow. Clean the area around and on top of the engine.
  • J
    Jason ParkerSep 2, 2025
    Why is there excessive vibration in my Craftsman Lawn Mower?
    • M
      Melissa OconnorSep 2, 2025
      Excessive vibration in your Craftsman Lawn Mower can be caused by: * A loose or unbalanced cutting blade. Tighten the blade and adapter, and balance the blade. * A bent cutting blade. Replace the blade.
  • T
    tamara27Sep 6, 2025
    What causes occasional skips (hesitates) in Craftsman PRO 247.397700 Lawn Mower?
    • A
      Alan SmithSep 6, 2025
      Occasional skips (hesitations) in your Craftsman Lawn Mower can be caused by a spark plug gap that is too close. Adjust the gap, referring to the Spark Plug Maintenance section in the Engine Manual.
  • A
    April PopeSep 9, 2025
    What causes high pullback effort in Craftsman Lawn Mower?
    • Q
      qcastroSep 10, 2025
      High pullback effort on your Craftsman Lawn Mower is caused by pulling the mower backwards before the transmission disengages. Allow the unit to roll forward slightly without the drive lever(s) engaged before pulling backwards.

Summary

Safety Instructions

Safety Symbols

Describes safety symbols used in the manual for safe operation.

Slope Gauge

Assembly

Unpacking

Instructions for opening the carton and removing the unit.

Removing Unit From Carton

Steps for removing the lawn mower unit from its carton.

Attaching The Handle

Steps for assembling and attaching the mower handle.

Attaching the Grass Catcher

Instructions for assembling and attaching the grass catcher.

Adjustments

Cutting Height

How to adjust the cutting height of the lawn mower.

Handle Pitch

Adjusting the mower handle for operator comfort.

Drive Control

Adjusting the drive belt tension for self-propulsion.

Operation

Blade Control

Explanation of the blade control lever's function and safety.

Drive Controls

How to engage the self-propel drive system.

Cutting Height Adjustment Lever

Location and reference for adjusting cutting height.

Grass Catcher

Use and emptying the grass catcher.

Deck Wash

How to use the deck wash system for cleaning.

Recoil Starter

Procedure for starting the engine using the recoil starter.

Oil Fill Cap;Dipstick

Location and reference for engine oil check.

Trail Shield

Importance of the trail shield for safety.

Gas and Oil Fill-Up

Instructions for filling engine oil and gasoline.

To Start Engine

Steps for starting the lawn mower engine.

To Stop Engine

Procedure for stopping the lawn mower engine.

Using Your Lawn Mower

General guidance for operating the lawn mower.

Using Grass Catcher

Specific instructions for using the grass catcher.

Service and Maintenance

Maintenance Schedule

Schedule for routine maintenance tasks and intervals.

Blade Care

Procedures for inspecting, sharpening, or replacing the blade.

Belt Care

Note on self-propulsion drive belt maintenance.

Off-Season Storage

Preparing The Engine

Steps to prepare the engine for storage to prevent fuel issues.

Preparing The Lawn Mower

Steps to prepare the mower unit for storage.

Troubleshooting

Emission Control System Warranty Statement

Owners Warranty Responsibilities

Owner's responsibilities for maintenance and reporting issues.

Emission Control Defects Warranty Coverage

Details of parts covered under the emission control warranty.

Emission Control Defects Warranty Provisions

Specific rules and terms of the emission control warranty.

Claims and Coverage Exclusions

Situations where warranty coverage is excluded.

Warranty Maintenance

Owner's responsibility for performing required maintenance.

Repair Protection Agreement

Craftsman PRO 247.397700 Specifications

General IconGeneral
BrandCraftsman
ModelPRO 247.397700
CategoryLawn Mower
LanguageEnglish

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