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Crane Dixie Narco Glassfront BevMax 3 User Manual

Crane Dixie Narco Glassfront BevMax 3
90 pages
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Glassfront BevMax 3 5800-4 Vender
Model DN5800 - 4
Production Run 8882AH & higher
Manufactured by
Dixie-Narco, Inc.
P.O. Drawer 719
Williston, SC 29853-0719
803-266-5001
fax: 803-266-5049
Visit us on the web: www.dixienarco.com
803,904,620.11
Operation
Service
Parts
Troubleshooting
Manual
No 24oz
Sport Cap
Bottles

Table of Contents

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Crane Dixie Narco Glassfront BevMax 3 Specifications

General IconGeneral
RefrigerantR134a
Energy EfficiencyEnergy Star Compliant
ManufacturerCrane
ModelBevMax 3
TypeGlassfront
Power Supply115V, 60Hz
Temperature Range34°F to 40°F
LightingLED
Payment SystemsCompatible with various cashless systems
Display AreaGlass front
Cooling SystemForced air
CapacityVaries by configuration

Summary

Vender Safety and Initial Setup

Vender Safety Precautions

Important safety instructions for operating and servicing the vending machine.

Product Identification and Physical Characteristics

Explains how to identify the machine and lists its physical dimensions.

Receiving and Unpacking the Vender

Procedures for inspecting, unpacking, and checking for parts upon receipt.

Electrical Safety and Power Requirements

Electrical Power Needed

Details on the required voltage, frequency, and power supply for the machine.

Power Supply Cord and Grounding Requirements

Guidelines for safe power cord usage, grounding, and GFCI protection.

Installation and Setup Instructions

Electronic and Manual Lock Operation

Instructions for operating electronic and manual door locks.

Vender Placement and Leveling

Acceptable Ambient Operating Temperature Range

Specifies the recommended temperature range for optimal machine operation.

Level the Vender

Instructions on how to properly level the vending machine for stable operation.

Space the Vender

Guidelines for proper placement to ensure adequate airflow and ventilation.

Product Labeling and Accessories

Installing Price Labels

Instructions for applying pricing labels to the vending machine selections.

Installing Product ID Cards

Guidance on installing product identification cards in the product pushers.

Coin Changers & Other Accessories

Information on compatible coin changers, bill acceptors, and card readers.

Temperature Control Settings

Setting the Temperature Control

How to adjust and verify the internal cabinet temperature settings.

Vendor Component Overviews

Power AC Distribution Box

Description of the AC distribution box and its function in powering the machine.

Vending Machine Controller (VMC)

Explanation of the VMC's role as the machine's central control unit.

Keypad and Digital Display

Details about the keypad and display for programming and customer interaction.

Refrigeration System

Overview of the hermetically sealed refrigeration unit and its components.

Shelf and Vending Mechanisms

Description of shelf assemblies, double gate, and slide/pusher mechanisms.

Vendor Mechanism Component Details

Delivery (Picker) Cup Assembly

Description of the cup assembly's function in picking and delivering products.

Refrigeration Deck Clamp Assembly

Details on the refrigeration deck clamp assembly and its purpose.

Belt Tension Adjustment Components

Information on components used for adjusting belt tension in the XY system.

Programming Modes and Initial Setup

General Programming Information

Overview of vending controller programming and operational modes.

External Display Items (Hot Keys)

How to view machine status externally using keypad hot keys.

Initial Programming: Date/Time and Prices

Instructions for setting the machine's date, time, and product prices.

Programming Settings and Availability

Set Prices (Regular & Secondary)

Detailed steps for setting prices for selections, trays, or single items.

Set Not Available Times

How to program time periods when selections are restricted or unavailable.

Accessing Service, Test, and Setup Modes

Service Mode Menu Items

Accessing and navigating the service mode for diagnostics and settings.

Test Mode Menu Items

Accessing and navigating the test mode for diagnostic checks.

Setup Mode 1 and 2 Access

Accessing and navigating Setup Modes 1 and 2 for configuration.

Satellite Mode Access

Accessing and navigating the Satellite Mode for multi-machine setups.

Service Mode Functions: Data and Temperature

Cash Box and Sales Data

Displays cash box totals and general sales figures for the machine.

Temperature Display and Settings

Allows viewing and adjusting cabinet temperature units and setpoints.

Clear Totals

Resets various sales and operational data logs within the machine.

Service Mode Functions: Sales and Pricing

Sales by Column and Escrow Management

Shows sales per column and manages the escrow function for bills.

Force Vend and Temperature Scale

Forcing a vend and changing the temperature display unit (F/C).

Set Prices (Regular & Secondary)

Sets regular and secondary pricing for product selections.

Service Mode Configurations and Test Mode Access

Shelf Location and Relay Testing

Programs shelf settings and tests machine relays for proper function.

Clear Errors and Test Mode Access

Clears error codes and provides access to Test Mode functions.

List Errors

Displays a list of recorded error codes for troubleshooting.

Test Mode Diagnostics: Keypad and Factory Tests

Keypad Test

Tests the functionality of each key on the keypad.

Factory Diagnostics Overview

Accesses factory diagnostic tests for XY and Cup port operations.

Factory Diagnostics: Movement and Port Tests

Position and Port Test Procedures

Tests XY movement to positions and delivery port door functions.

Delivery Cup Check

Checks the delivery cup sensors and switches for proper operation.

Factory Diagnostics: Vending and System Tests

Repeat Vend and Vend Error Codes

Performs test vends and displays vend error codes.

Product Sensors and Vend Mechanism Test

Enables/disables product sensors and turns off vend mech for testing.

Shelf Offset and Hook Swipe Adjustment

Adjusts vertical cup position and horizontal picker movement.

Tube Fill/Dispense and Daylight Savings

Manages coin inventory and configures daylight savings time.

Test Mode Options and Controls

Not Available Mode and Credit Timer

Configures selection availability times and holds credits.

Door Open and Power Out Counters

Tracks door openings and power interruptions.

Health Guard Testing and Display

Tests and displays health guard system status for selections.

Setup Mode 1: Messages, Pricing, and Time Controls

Test Vend and Show Checksums

Tests individual selections and shows checksums (factory use).

Setup Mode 1: Message and Dollar Sign

Customizes idle messages and controls dollar sign display.

Set Happy Hour Time

Configures special pricing or operation times for 'Happy Hour'.

Setup Mode 1: System Resets and Time Restrictions

Master Reset and Machine Number

Restores factory defaults and assigns machine identification numbers.

Set Happy Hour and Not Available Time

Configures Happy Hour and restricted time periods for selections.

Consumer Overpay Settings

Allows machine to vend with insufficient change for the consumer.

Setup Mode 1: Data Display and Software Updates

Date/Time and Total Sales Display

Displays current date/time and total sales since manufacture.

Health Control Configuration

Enables health control for selections based on temperature monitoring.

Update Software Procedures

Procedures for manually loading new software revisions onto the control board.

Setup Mode 1 Password and Setup Mode 2 Access

Enter New Password and Setup Mode 2 Access

Sets a password and accesses Setup Mode 2 for configuration.

Setup Mode 2: STS Enable/Disable and Custom STS

Manages Space-to-Sales mode and configures its mappings.

Setup Mode 2 Configurations: Space-to-Sales

Default and Display STS Settings

Configures and verifies Space-to-Sales mappings.

Novend Limit, Multivend, and Language

Sets vend limits, enables multi-vend, and selects display language.

Sold Out Detection and Price Display

Controls sold out detection and price display settings.

Setup Mode 2 Operations: Storage, Lights, and Satellite

Storage Temp/Time and Lights Off Settings

Manages storage temperature, time, and sets lights off times.

Double Talk and Satellite Modes

Enables double talk feature and accesses satellite service modes.

Set SAT Price

Assigns regular and secondary prices for selections in Satellite machines.

Satellite Mode Functions: Golden-Eye

Golden-Eye Policy and Selection Configuration

Sets Golden-Eye policy and configures its enabled selections.

Major Component Descriptions

AC Distribution Box and Transformer

Describes the AC distribution box and its transformer component.

Service Door Switches

Explains the function of the different door switches.

Power Connection Requirements

Requirements for connecting the machine to a dedicated power circuit.

General Maintenance Procedures

Cleaning Guidelines

Instructions for cleaning various parts of the vending machine.

Drain System Maintenance

Maintenance and alignment for the condensate drain system.

Refrigeration Condenser and Coin Acceptor

Cleaning the condenser and referring to coin acceptor instructions.

New Control Board Installation

Steps for installing and configuring a new control board.

Control Board Connections Diagram

BevMax 3 5800-4 Z++ MDB Controller Connections

Diagram and list of connections for the Z++ MDB Controller.

Troubleshooting XY Issues: Vending and Plunger Problems

Selection Vending Problems

Troubleshooting steps when a selection fails to vend.

Delivery Cup Assembly Plunger Issues

Diagnosing and resolving issues related to the delivery cup plunger.

Troubleshooting XY Mechanism Movement

Plunger and Elevator Movement Problems

Diagnosing plunger hitting chassis, not returning home, and elevator movement issues.

Troubleshooting XY Mechanism Operation

Product Loading and Port Door Issues

Troubleshooting product loading, port door opening, and double vend problems.

Sliding and Cup Catching Issues

Diagnosing package sliding and delivery cup catching on tray issues.

Troubleshooting Flowchart: XY Not Working

XY Not Working Diagnosis

Flowchart to diagnose and resolve general XY mechanism not working issues.

Troubleshooting Flowchart: Plunger Home

Plunger Home Indicator (Red Light)

Flowchart to diagnose issues when the plunger does not return home.

Troubleshooting Flowchart: X Axis Home

X Axis Home Indicator (Yellow Light)

Flowchart to diagnose issues when the X axis does not return to home position.

Troubleshooting Flowchart: Y Axis Home

Y Axis Home Indicator (Green Light)

Flowchart to diagnose issues when the Y axis does not return to home position.

Troubleshooting Flowchart: XY Slamming

XY Slams to Top/Right or Left

Flowchart to diagnose issues when the XY mechanism slams unexpectedly.

Troubleshooting Flowchart: Picker Cup Operation

Picker Cup Not Working

Flowchart to diagnose issues when the picker cup assembly is not functioning.

Troubleshooting Flowchart: Cup Location (Y Axis)

Cup at Wrong Location High/Low or Y Axis

Diagnosing issues with the cup being at the wrong vertical position.

Troubleshooting Flowchart: Cup Location (X Axis)

Cup at Wrong Location Left/Right or X Axis

Diagnosing issues with the cup being at the wrong horizontal position.

Troubleshooting Flowchart: Delivery Port Door

Delivery Port Door Works in Factory Diagnostics but Not in Sales Mode

Diagnosing delivery port door issues that only occur in sales mode.

Payment System Troubleshooting

Coin and Bill Acceptance Issues

Common problems and fixes related to coin and bill acceptance.

Control Board (VMC) Errors

Troubleshooting common errors displayed by the control board.

Troubleshooting: Coin Rejection

All Coins Are Rejected

Flowchart to diagnose why all coins are being rejected by the machine.

Troubleshooting: Bill Rejection

All Bills Are Rejected

Flowchart to diagnose why all bills are being rejected by the machine.

Troubleshooting: Incorrect Change Dispensed

Incorrect Change Dispensed

Troubleshooting steps for incorrect change dispensing.

Troubleshooting: Selection Will Not Vend

Selection Will Not Vend

Flowchart to diagnose why a selection will not vend properly.

Refrigeration System Troubleshooting

Ice/Frost on Evaporator and Condensate Issues

Diagnosing and fixing evaporator ice/frost and product door condensate.

Compressor Will Not Stop

Diagnosing why the compressor fails to stop running.

Compressor Troubleshooting

Compressor Will Not Start

Troubleshooting steps for when the compressor fails to start.

Machine Not Cooling Troubleshooting

Machine Not Cooling

Flowchart to diagnose and resolve issues when the machine is not cooling.

Electrical System Diagrams

BevMax 3 5800-4 Domestic Block Diagram

Block diagram illustrating domestic electrical connections and components.

BevMax 3 5800-4 Export Block Diagram

Block diagram illustrating export electrical connections and components.

Cabinet and Door Wiring Diagrams

Cabinet Diagram (Domestic & Export) - Y Motor Area

Diagram showing cabinet components and wiring for Y motor and cup assembly.

Cabinet Diagram (Domestic & Export) - Control Board Area

Diagram showing cabinet components and wiring related to the Z Control Board.

Door Diagram (Domestic & Export)

Diagram illustrating components and wiring for the vending machine door.

Power and Lighting Diagrams

Domestic Power & Lighting Diagram

Diagram showing domestic power supply and lighting connections.

Export Power & Lighting Diagram

Diagram showing export power supply and lighting connections (TBD).

Component Diagrams and Parts Lists

Compressor Parts Diagram (Domestic)

Illustrated parts breakdown of the domestic compressor unit.

AC Distribution Box Diagram and Tests

Diagram and test voltages for the AC distribution box.

Parts List and Diagram Index

Parts List and Diagrams Index

Index of parts lists and corresponding diagrams for the machine.

Machine Exterior Views

Machine Front View Illustration

Illustrated view of the machine's front components with numbered labels.

Machine Front View Parts List

Detailed parts list for the machine's front view components.

Cabinet Interior Views

Cabinet Detail Product Area Illustration

Illustrated view of the product dispensing area within the cabinet.

Cabinet Detail Product Area Parts List

Detailed parts list for the cabinet's product area.

Cabinet Detail Service Door Area Illustration

Illustrated view of components located within the service door area.

Cabinet Detail Service Door Area Parts List

Detailed parts list for the service door area components.

XY Motor and Picker Unit Details

XY Motor Picker Unit Illustration

Illustrated view of the XY motor and picker unit components.

XY Motor Picker Unit Parts List

Detailed parts list for the XY motor and picker unit.

Delivery Cup Assembly Details

Delivery (Picker) Cup Assembly Illustration

Illustrated view of the delivery (picker) cup assembly components.

Delivery (Picker) Cup Assembly Parts List

Detailed parts list for the delivery (picker) cup assembly.

Service Door Component Views

Service Door (Outside) Illustration

Illustrated view of the exterior components of the service door.

Service Door (Outside) Parts List

Detailed parts list for the exterior components of the service door.

Service Door Interior Views

Service Door (Inside) Illustration

Illustrated view of the interior components of the service door.

Service Door (Inside) Parts List

Detailed parts list for the interior components of the service door.

Gate Tray Details

Gate Tray Detail Illustration

Illustrated view of the gate tray components and product columns.

Gate Tray Detail Parts List

Detailed parts list for the gate tray components.

AC Distribution Box Details

AC Distribution Box Illustration

Illustrated view of the AC distribution box.

AC Distribution Box Parts List

Detailed parts list for the AC distribution box.

Lighting Components

Lighting Components

Illustrated view and parts list for the machine's lighting system.

Refrigeration Unit Details

Refrigeration Unit Illustration

Illustrated view of the refrigeration unit's fin and tube condenser.

Refrigeration Unit Parts List

Detailed parts list for the refrigeration unit.

Electronics Details

Electronics Illustration (Control Board)

Illustrated view of the Z++ Control Board.

Electronics Parts List

Detailed parts list for electronic components.

Harnesses Details

Harnesses Illustration

Illustrated view of various wiring harnesses.

Harnesses Parts List

Detailed parts list for wiring harnesses.

Labels, Decals, and Miscellaneous Items

Labels, Decals, and Miscellaneous Items

List of labels, decals, and miscellaneous items for the machine.

Fasteners and Hardware Details

Screws & Nuts Illustration

Illustrated view of screws and nuts used in the machine.

Screws & Nuts Parts List

Detailed parts list for screws and nuts.

Washers, Bolts, & Misc. Hardware Illustration

Illustrated view of washers, bolts, and miscellaneous hardware.

Washers, Bolts, & Misc. Hardware Parts List

Detailed parts list for washers, bolts, and miscellaneous hardware.

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