Troubleshooting B-1
Troubleshooting
If you have a technical problem with this product, you may wish to consult our self-
help tool “Knowledgebase” for online troubleshooting and solutions. Go to
www.creative.com
and select your region.
Problems
Using Creative
WebCam NX
Ultra
An application reports that the video driver is already in use, or that the
camera cannot be found.
Do the following:
❑
Check that the camera is connected properly. Ensure that the camera’s USB
connector is inserted, and that the USB connector is enabled in the BIOS. Refer
to your computer’s documentation for information on the BIOS.
❑
Reinstall the video capture drivers and restart your computer.
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