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Frequently Asked Questions
The headset fails to pair with your mobile phone.
Do one or more of the following:
• Check that your mobile phone’s Bluetooth feature is turned on. For more information,
refer to your mobile phone’s User’s Guide.
• Make sure that your headset is turned on and fully charged.
• Make sure that your headset is within one meter (three feet) of your mobile phone.
• Check that there are no obstructions, such as walls or other electronic devices, between
your headset and mobile phone.
• Recharge your headset and try to pair it with your mobile phone again.
• Remove and replace your mobile phone’s battery (if applicable) before trying to pair it
with your mobile phone again.
How far away from my Bluetooth enabled mobile phone can I be when using my
Creative Wireless Headset for Bluetooth?
When using your headset with your mobile phone, make sure that you are within 10
meters (30 feet) of your mobile phone. Your headset works best when there are no
obstructions, such as walls or other electronic devices, between your headset and mobile
phone. If you use your headset too far away from your mobile phone, you may hear some
crackling sounds during a call.
Which Bluetooth software profile does my headset support?
Your headset supports both Headset and Handsfree Bluetooth profiles. For more
information on Bluetooth profiles, refer to your mobile phone’s User’s Guide.
What causes interference during my call when using the headset?
Devices that operate within the 2.4 GHz frequency spectrum (for example, cordless
phones and some wireless networking devices) may cause interference or crackling sounds
during a call. To prevent signal interference, make sure that there are no active electronic
devices near by.
Wireless Bluetooth headset.fm Page 11 Monday, August 23, 2004 6:40 PM
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