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Creda CQH070 - After-Sale Service

Creda CQH070
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© GDC Group Ltd. All rights reserved.
Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing.
A division of the GDC Group Ltd, Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF
Recycling
For electrical products sold within the European Community. At the end of the electrical products useful
life it should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice in your country.
This product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3.
These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
After Sale Service
If this product appears damaged when ! rst received or does not function correctly contact us by visiting
www.credaheating.co.uk or call 0844 879 35 88 and we will be able to help.
Do not return the product in the ! rst instance as this may delay us providing you with a satisfactory service.
ACCIDENTAL DAMAGE IS NOT COVERED UNDER THE WARRANTY.
Your product is guaranteed for two years from the date of purchase. Within this period, we undertake to repair this product
free of charge provided it has been installed and operated in accordance with these instructions.
Should you require assistance with this product please go to
www.credaheating.co.uk and click on “Help Centre”.
Alternatively ring our contact centre on 0844 879 35 88 (UK only). This is a Lo-call number from a BT landline - other
providers including mobile phones may charge you more.
To assist you, we will need the following information: model number and serial number (these can be found on the
product, on the top right hand side of the rear heat shield, directly behind the control cover), nature of the fault and date
of purchase. Please retain your receipt as proof of purchase. Your rights under this guarantee are additional to your
statutory rights, which in turn are not affected by this guarantee.
Spares can be purchased on line, go to
www.credaheating.co.uk
Heater Guards
A range of protective guards are available to fi t the Quantum heater. They ensure contact with hot surfaces is avoided
and prevent tampering with the product. For more information please contact;
Aiano Ltd. - Tel: 020 7987 1184, Web: www.aianos.co.uk
Creda Heating, Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF
Customer Help Line: 0844 879 3588 Fax: 0844 879 3583
Website: www.credaheating.co.uk

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