16
Before You Call
CONCERN POTENTIAL CAUSE COMMON SOLUTION
Odors in
appliance.
1. Interior needs to be
cleaned.
2.
F
oods with strong
odors are in the
appliance.
1.
Clean interior with sponge, warm
water, and baking soda.
2. Cover the food tightly.
Door will not close. 1. Unit is not level or
floor is uneven or
weak. Unit rocks on
the floor when it is
moved slightly.
2.
F
ood package is
pressing against
inner door panel.
1. Unlevel unit can misalign door and
door seal. Floor must be solid and
strong enough to support a fully
loaded appliance. Refer to Leveling in
Appliance Setup section of this Use &
Care Guide.
2. Reposition or remove excess package.
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