CLEANING
To ensure that the cooler’s warranty is not voided and to ensure safe operations of the cooler:
• Never Immerse the Cooler in Water for Cleaning or Any other Reason
• Never Use a Pressure Washer/Power Washing Device to Service, Maintain or Clean the Cooler
• Follow all Instructions in this Manual
External: With the electrical power off, use only mild dishwashing liquid or cleaning products and a soft cloth
for cleaning the exterior surfaces. DO NOT USE bleach or abrasive cleaners. Use a vacuum cleaner to remove
dirt and lint from the condenser. The unit should be cleaned every 3 months, except where fingers touch the
faucets, which can be wiped often with hygienic wipes or mild food grade disinfecting or cleaning products.
Caution: Do not clean unit with a Pressure Washer/Power Washing device.
Internal: In the interest of hygiene it is recommended that the water cooler is cleaned every 6
months. Please contact your distributor for further information
Caution: This operation should be carried out by properly trained personnel. Only use FDA food
grade approved sanitizing products. The use of these products must be in accordance with the
manufacturer's safety instructions and recommendations.
TROUBLESHOOTING
Water Leaks
• If water dripping from system, shut off mains water supply valve, open dispensing valve to release
pressure from the water lines and verify tubing is connected properly
• If water continues to leak, unplug dispenser, shut off mains water supply and call 1-800-878-6422
(North America sales) or +44(0)-1625-439-111(UK/Europe sales) for assistance
• As part of good practice, tubing should be inspected regularly. If there is any evidence of damage,
hardening or cracking it should be replaced immediately
Water Not Dispensing
• Ensure that lever on dispensing valve is fully depressed
Not Cooling
• Optimum cold water temperatures will be reached after several hours of operation
• Ensure that the dispenser is at least 4 inches (10cm) from the wall to provide sufficient ventilation
Dispenser is Noisy
• Ensure that the dispenser is positioned on a flat, level surface
MAINTENANCE
Please note that only properly trained personnel may perform service and maintenance.
• Ensure that the system is disconnected from the mains power supply, cooled and system drained of water
prior to performing maintenance or repairs.
• Check the Shock Arrestor Pre-Charge annually (minimum) to verify that the internal pressure is within
20% of the values indicated on the label (50 psi / 3.45 Bar if not otherwise stated).
• In order to maintain the external surface of the expansion tank, periodical cleaning shall be performed,
only using water and soap.
• The Shock Arrestor is subjected to changes in system pressures, and may deteriorate over time; in the
event that the Shock Arrestor no longer works, it should be replaced.
Note: To ensure the proper functioning of the system, the Shock Arrestor must be replaced in the event of
excessive deterioration or every 5 years from installation date.
• Use only Crystal Mountain original replacement parts.
CRYSTAL MOUNTAIN shall not be responsible for any damage to things, property and / or injuries to
persons due to not observing all the above instructions and, particularly, operation and maintenance of the
tank itself and / or the connected system.
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