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Culligan HE-060 - User Manual

Culligan HE-060
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CULLIGAN
®
High Efficiency 1.5 Twin
Water Softener
Featuring the
Culligan
®
Smart Controller™
Models from 2012
©2017 Culligan International Com pa ny
Installation,
Operation, and
Service Instructions
with Parts Lists
Cat. No. 01024821
Rev. I 05/09/17
DCO # 017180

Questions and Answers

  • H
    hbrownAug 17, 2025
    How do I fix a loss of water pressure in my Culligan HE-060 Water Dispenser?
    • D
      Danielle KimAug 17, 2025
      A loss of water pressure in your Culligan Water Dispenser might be due to a control and/or resin bed plugged with debris or iron build-up. Clean the control and increase the frequency or duration of regenerations or backwashes. If the inlet manifold is plugged, remove the control from the tank and clean it. Also, check the eductor screen/nozzle for any blockages.
  • C
    Cindy RobertsAug 19, 2025
    How to troubleshoot a blank display on my Culligan HE-060?
    • H
      harrybryantAug 20, 2025
      If your Culligan Water Dispenser unit's display is blank, it could be due to a lack of power. First, check that the unit is connected to a reliable power source, ensuring it's not an outlet controlled by a switch. If the power source is confirmed and the display remains blank, the plug-in transformer may be defective and require replacement.
  • S
    Sarah ZimmermanAug 22, 2025
    Why is my Culligan HE-060 Water Dispenser softener not regenerating automatically?
    • J
      Jessica WrightAug 22, 2025
      If your Culligan Water Dispenser softener isn't automatically starting regeneration, several factors could be responsible. First, ensure the unit has continuous electrical power. Next, verify that the meter cable is correctly plugged into the circuit board and flow meter housing, and that the flow meter isn't blocked by debris. Finally, check the programming settings to ensure they are correct.
  • B
    Brittany SkinnerAug 26, 2025
    Why does my Culligan HE-060 Water Dispenser regeneration cycle start at the wrong time?
    • Q
      qgutierrezAug 26, 2025
      If your Culligan Water Dispenser regenerates at the wrong time, it could be due to several reasons. You may need to reset the timer or ensure the unit has a constant power supply. Check if the circuit board is set to immediate regeneration and change it to delayed regeneration. Also, verify all programming settings are correct.
  • S
    Sonia BlackburnAug 28, 2025
    What to do if my Culligan HE-060 fails to draw brine or chemicals?
    • B
      Brittney HarrisAug 28, 2025
      If your Culligan Water Dispenser isn't drawing brine or chemicals, start by checking if the drain line flow control is plugged and clean it if necessary. Also, inspect the eductor system for blockages and clean or replace the eductor screen or nozzle. Ensure the line pressure is at least 30 psi (210 kPa). If these steps don't resolve the issue, internal control leaks or a restricted drain line might be the cause, potentially requiring piston replacement or drain line adjustment. Also check tubing connections.
  • A
    Anna GarciaAug 30, 2025
    Why is there a continuous flow to drain in my Culligan HE-060?
    • K
      Kyle JohnsonAug 30, 2025
      If your Culligan Water Dispenser has a continuous flow to the drain, it could be due to an internal piston leak or a piston jammed in position, requiring replacement. Also, check for power failures during regeneration and restore power to the unit, ensuring it's connected to a constant power source.
  • J
    Jeremy LewisSep 2, 2025
    Why is there water in the brine storage tank up to the float in my Culligan HE-060 Water Dispenser?
    • L
      lindseylisaSep 2, 2025
      If there's water in your Culligan Water Dispenser's brine storage tank up to the float, start by checking for a plugged drain line flow control and clean it. Also, inspect the eductor system for blockages, cleaning the screen and nozzle if needed. A slow leak in the brine line or a faulty brine piston could also be the cause, potentially requiring piston replacement. Finally, consider if there was a power outage during refill.
  • T
    Timothy GallagherSep 5, 2025
    Why won't my Culligan HE-060 refill the storage tank?
    • M
      Mariah ParrishSep 5, 2025
      If your Culligan Water Dispenser isn't refilling the storage tank, the refill restrictor may be plugged and needs cleaning or replacement. Also, make sure that all tubing connections are properly assembled, as air in the brine line can cause the float to slam shut.
  • M
    morenothomasSep 7, 2025
    What causes excessive water in the salt storage tank of my Culligan HE-060 Water Dispenser?
    • S
      Stephen RobertsSep 7, 2025
      If there's excessive water in the salt storage tank of your Culligan Water Dispenser (water above the brine valve float), it could be due to a faulty brine valve or float shut-off failure. Clean the brine valve, replace the stem seat, or replace the brine valve to resolve this issue.
  • L
    laurie50Sep 12, 2025
    What causes loss of mineral to drain in Culligan HE-060 Water Dispenser?
    • L
      lambertcarolynSep 12, 2025
      If you're experiencing a loss of mineral to drain in your Culligan Water Dispenser, it could be due to an improper drain line flow control. Ensure that the control has the proper drain line flow control. Additionally, check for air in the water system and ensure that the system has a proper air eliminator control.

Summary

Performance Specifications

Installation

Locating the Softener Unit

Guides on selecting an appropriate installation site with space and access considerations.

Loading the Media

Mounting the Control Valve

Attaching the Control Valve

Steps for securing the control valve to the softener tank head.

Installing Water Piping

Adapter Assembly & Bypass Valve Installation

Installing Aqua-Sensor

Installing Aqua-Sensor

Aqua-Sensor Probe Setup

Guides for installing and positioning the Aqua-Sensor probe correctly.

Final Startup

Recommended Start-Up Procedure

Step-by-step guide for initial operation after installation.

Before Leaving the Installation Site

Final Installation Checklist

Ensures all installation steps are complete and system is ready.

Preventive Maintenance

Maintenance

General Troubleshooting

Common Problems and Solutions

Table of common issues with their causes and solutions.

HE 1.5 Twin Control Valve Parts List

Appendix A Aqua-Sensor Guidelines

Appendix B Flow Data

Culligan HE-060 Specifications

General IconGeneral
BrandCulligan
ModelHE-060
CategoryWater Dispenser
LanguageEnglish

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