Copyright © 2018 Cyber Power Systems, Inc.
If the Battery module requires further service, please refer to the following information:
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail
message at tech@cpsww.com for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable
insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the defect.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected
Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product.
You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.
16.9 x 17 x 3.5in. (430 x 433 x 88mm)
23.6 x 17 x 3.5in. (600 x 433 x 88mm)
(6) (12V9AH) (2 x Banks of 3 Batteries)
(12) (12V9AH) (2 x Banks of 6 Batteries)
Replacement Battery Cartridge
(1) RB1290X3L + (1) RB1290X3R
Recharge Time 0-90% (Typical)
Operating Relative Humidity
3-year limited warranty, Free Tech Support
Check battery connector and battery breaker.
UPS has failed a Battery Test.
1. Check battery connector and battery breaker.
2. Contact technical support to replace the
battery.
Battery will soon need to be replaced due to
insufficient runtime.
Contact technical support to replace the battery.
1. Remove battery connector and check
charger voltage.
2. Contact CyberPower for repair.
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