9
Cyrus Classic Stream User Instrucons
Troubleshoong guide
If your streamer is not operang properly, disconnect the
power and check carefully all connecons.
If you are in any doubt, consult your retailer.
No sound
The streamer is switched
o or in standby (indicator
is red).
Bring the unit out of
standby.
The connected amplier is
o or the incorrect input is
selected.
Bring the amplier out of
standby / select correct
input.
The Classic STREAM is not
playing or paused.
Check the BluOS app is
connected to the correct
Classic STREAM and
playing.
Not recognising USB
USB device not recognised
by the Classic STREAM.
Check the contents of the
USB drive are accesible
with a computer.
Streaming problems
Playback is interrupted due
to network interrupon or
external interference.
Press play within the BluOS
app to connue playback.
Standby is acvated randomly
Auto standby may have
operated.
To save energy, the unit
will automacally set to
standby if no music plays
for 10 minutes.
Error indicaon
Your streamer has a unique error indicaon system to help
you to diagnose problems. If an error is detected in use,
the LED will ash with an indicaon of the type of error as
shown in the table.
Mains
The mains supply voltage
has been outside of safe
limits. (LED state??)
Disconnect the amplier
from mains power and
re-connect it. If the fault
persists arrange for an
electrician to check the
mains supply voltage.
Internal PSU fault
This fault condion will be
displayed if there is a fault
with the internal power
supply of the amplier.
(LED state??)
A PSU fault cannot be
corrected by the user.
The streamer should be
returned to your retailer.
External PSU fault
This fault condion will be
displayed if there is a fault
with a connected PSX-R2.
(LED state??)
Disconnect the streamer
and PSX-R2 from mains
power. Check the
connecon between the
two units, then re-connect
to the mains. If the fault
persists the PSX-R2 should
be returned to your
retailer.
If a fault condion sll remains, return the streamer to
your Cyrus appointed retailer or an authorised Service
Centre.