D-Link DHP-310AV - Troubleshooting; Common Issues and Solutions

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16D-Link DHP-310 AV User Manual

Section 3 - Conguration

Troubleshooting

• PowerLine AV utility does not start correctly:

Reinstall the utility.

• PowerLine AV utility does not detect the PowerLine AV Mini Adapter:

Please make sure your PowerLine AV Mini Adapter is correctly plugged and connected to the computer or network device.

• I can’t congure any parameter of the PowerLine AV Mini Adapter, an error is shown when I try to congure it:

Please make sure you have not unplugged the PowerLine AV Mini Adapter while conguring it.

• I changed the connection cable to another Mini Adapter and now the utility does not work correctly:

Please restart the utility each time you disconnect the connection cable.

• I’m having a lot of problems conguring my network:

If you are having problems conguring your network with two or more PowerLine AV Mini Adapters, please make a reset to all of the Mini Adapters

and start conguring the adapters again. To test whether the electrical wiring is contributing to the problem, plug the PowerLine adapters in the

same room.

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