D-Link DHP-500AV - Troubleshooting; Common Issues and Solutions

14D-Link DHP-500AV User Manual
Section 3 - Conguration
Troubleshooting
• PowerLine AV utility does not start correctly:
Reinstall the utility.
• PowerLine AV utility does not detect the PowerLine AV Network Adapter:
Please make sure your PowerLine AV 500 Adapter is correctly plugged and connected to the computer or network
device.
• I can’t congure any parameter of the PowerLine AV 500 Adapter, an error is shown when I try to congure it:
Please make sure you have not unplugged the PowerLine AV 500 Adapter while conguring it.
• I changed the connection cable to another Network adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
• I’m having a lot of problems conguring my network:
If you are having problems conguring the network with two or more PowerLine AV devices, please reset all of the Network adapters and start
conguring the adapters again.