6. FAQ and processing methods.
Please check if connect to power 9V-36V and red light if Solid
Please check if SIM card installed correctly and have money,
if there a mobile phone GSM signal
Please check if SIM card is 3G or2G GSM network.
Please check if voltage of the power is normal
A more open view of the sky is recommended to make sure the
receive the GPS signal normally.in outdoor and take device to walk
Password wrong or the format is wrong. restore factory settings
send messages begin123456
No reply to calling &
No alarm message
Authorized / admin phone number is incorrect or has not set up
SMS position OK,
cannot APP position
Pls check if APN is correctly set. And set the correct APN
Platform position is
difference and the
actual position.
position time don't update or no GPS signal: call the device phone
number and receive the position message. If it shows like Pic 2, pls
make sure the device can receive the GPS signal normally.in
outdoor,and take device to walk around, make sure sim normal
Pls Confirm if the number is correct,point the IMEI number to log in
IMEI number on the back of device,it is correct,Provide IMEI
number to add by factory