DanVex DEH-500i User Manual (English)

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Questions and Answers:

Elizabeth GrayAug 11, 2025

What to do if my DanVex Dehumidifier does not start but the display is highlighted?

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Neil FloresAug 11, 2025
If your DanVex Dehumidifier's display is lit but the unit doesn't start, there are several potential causes. It could be due to a high humidity setting; try reducing the humidity settings. The tank might be full or missing; ensure it's empty and properly installed. After a power outage, the compressor might be delaying its start for 3 minutes. Freezing of the heat exchanger may also be the issue, so check the display for a message and wait for defrosting. A defective humidity sensor or a malfunctioning fan motor could also be the reason; check the display for errors and verify the fan's rotation.

Colleen TaylorAug 20, 2025

Why is my DanVex DEH-500i not collecting any condensation even though the fan is running?

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Jason SotoAug 20, 2025
If your DanVex Dehumidifier's fan is running but it's not collecting condensation, the issue might be due to low air humidity or temperature; verify that the air parameters are suitable for operation. Another cause could be a clogged filter or heat exchanger, so you should clean them. A refrigerant leak could also be responsible; check the display for any error messages. Finally, a compressor malfunction could be the problem; listen for the compressor starting and check the display for errors.

Brand

Model

DEH-500i