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Dash Go DSY101 - Customer Support; Product Support and Repairs; Warranty Information; Limited Warranty Details

Dash Go DSY101
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welcome booklet
34
Customer Support
If your device fails to function as required, please check the
troubleshooting checklist on bydash.com. There may only be a
minor problem that you can solve yourself.
For product support, warranty and maintenance related questions
(other than cleaning) please contact StoreBound directly at:
1-800-898-6970 from 7AM - 7PM PST, Monday - Friday, or by email
at info@storebound.com.
REPAIRS
DANGER! Risk of electric shock! The Dash Go Yogurt Maker is an
electrical appliance. Do not aempt to repair the appliance
yourself under any circumstances.
Contact customer service regarding repairs to the device.
TECHNICAL SPECIFICATIONS
Model Number DSY101
Voltage 120V ~ 60Hz
Power Rating 20W
STOREBOUND, LLC, - 1 YEAR LIMITED WARRANTY
Your Storebound product is warranted to be free from defects in material and workmanship for a period of
one (1) year from the date of the original purchase when utilized for normal and intended household use.
Should any defect covered by the terms if the limited warranty be discovered within one (1) year,
StoreBound LLC will repair or replace or replace the defective part. To process a warranty claim.
Contact customer care agent at 1-800-898-6970 for further assistance and instruction. A customer care agent
will conduct troubleshooting in an aempt to fix any minor problems. If troubleshooting fails to fix the
problem, a return authorization will be issued. Proof of purchase indicating date and place of purchase is
required and should accompany the return. You must also include your full name, shipping address. and
telephone number. We are unable to ship returns to a PO Box. Storebound will be responsible for delays or
unprocessed claims resulting from a purchaser’s failure to provide any or all of the necessary
information. Freight costs must be prepaid by the purchaser.
Send all Inquires to: info@Storebound.com
There are no express warranties except as listed above
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER, STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Evan Dash, CEO
welcome booklet
35
Warranty
QUESTIONS? CALL OUR
YOGURT HELP
HOTLINE
1-800-898-6970