TROUBLESHOOTING TROUBLESHOOTING
Problem Possible Reason SOLUTION
The Super Pot Pressure
Cooker does not turn on.
The appliance is not plugged in. Plug the appliance into a
grounded wall socket.
The food is too soft or
over-cooked.
Too much water was added to
the Removable Cooking Pot.
Lid opened too early.
Adjust the ratio of water to food.
Re-attach the Lid and cook for an
additional 5 minutes.
Food comes out half-
cooked or too hard after
cooking.
Not enough water was added to
the Removable Cooking Pot.
Use more water to generate
pressure and steam in the Remov-
able Cooking Pot.
Food is cooked
unevenly in the Super Pot
Pressure Cooker.
Not enough water was added to
the Removable Cooking Pot.
The Removable Cooking Pot
may be too cluttered.
The Lid was opened too early.
Add more water to the
Removable Cooking Pot so all
ingredients receive exposure.
Remove some ingredients from
the Removable Cooking Pot.
Shut the Lid and cook for an
additional few minutes.
No pressure is being
generated.
The Pressure Release Valve may
be set to “Vent.”
Turn the Pressure Release Valve in
order to set it to “Seal.”
Problem Possible Reason SOLUTION
Steam leaks from the
side of the Lid.
The Sealing Ring is not properly
installed, or has been damaged.
The Lid is not properly closed.
Re-install or replace the Sealing
Ring.
Turn the Lid to close.
The Lid won’t close. Something may be stuck
between the Lid and Removable
Cooking Pot.
The Float Valve is in the upright
position.
Remove item that is stuck
between Lid and Removable
Cooking Pot. Clean any impacted
surface with a moist towel.
Push the Float Valve down and try
again.
The Condensation
Collector is ineffective.
The Condensation Collector
may not be snapped into place.
Remove the Condensation
Collector, wipe its edges, and
ensure it snaps into place when
returning it to the side of the
Super Pot Pressure Cooker.
The Float Valve is not
rising when the
pressure builds.
The Float Valve is stuck.
There is not enough food in
the Removable Cooking Pot to
generate a force great enough
to push the Float Valve upward.
Clean the Lid and Float Valve.
Add more water or ingredients to
the Removable Cooking Pot.