What to do if vPad-IV app says DATREND Systems Measuring Instruments analyzer is not connected?
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Travis StoutAug 6, 2025
First, ensure the Controller Module is powered. Then:
For wired (USB) connection:
* Ensure the tablet USB communication cable is connected to both the tablet and the USB to tablet jack on the Controller's rear panel.
* In the vPad Settings app, choose the USB option for "vPad-IV Pump Tester."
* If it fails, restart the tablet.
For wireless (Bluetooth) connection:
* In vPad Settings app, select the Bluetooth option for "vPad-IV Pump Tester" and choose the "BT ID" (Bluetooth ID) from the drop-down list (printed on the Controller Module's rear panel).
* If the Controller's Bluetooth ID isn't in the vPad Settings list, go to the Android Settings menu and pair the Controller with the tablet, entering Pass Code 1234 or 123456 when asked.
* If it still fails, restart the tablet.
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patrickjordanAug 13, 2025
What to do if some Modules show the same channel number on DATREND Systems Measuring Instruments?
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vanessawrightAug 13, 2025
To resolve the problem, reassign Module channel numbers so that they are unique:
1. Power up the analyzer, or reboot it by disconnecting and reconnecting the DC power cable at the back of the Controller Module.
2. Press and hold the "CH" button on the rear panel of the Module you want to change.
3. Release the button when the channel number starts blinking.
4. Quickly press and release the "CH" button to change the channel number until you reach the desired channel. Typically, the Controller Module is set to channel #1, and other Modules are set to unique channels in 2, 3, 4, 5, 6 order.
5. Release the "CH" button and wait until the channel number stops flashing to store the number in the Module's memory.
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Miss Jenny GoodwinAug 20, 2025
Why one or more Modules are not powering up in DATREND Systems Measuring Instruments?
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Hannah GriffinAug 20, 2025
Ensure that the Module interconnect cables and the power supply are firmly plugged into their respective jacks at the rear of the analyzer.
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Teresa CarterNov 27, 2025
What to do if there is a missing or broken item in DATREND Systems Measuring Instruments?
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Olivia BrockNov 28, 2025
Contact your Datrend dealer and provide the part number of the item:
Vision Pad tablet + stand: 7050-126 + 5550-105
Tablet charger + blade set: 3000-087 + 7500-491
vPad-IV Controller: 8000-201
vPad-IV left side panel: 7400-004
vPad-IV right side panel: 7400-005
vPad-IV input/output tubing set: 7300-004
Power supply: 3000-103
AC power cord: According to region: 3000-471 (USA); 3000-004 (GBR); 3000-005 (AU/CN); 3000-006 (EUR); 3000-007 (IN/ZAF); 3000-013 (DNK); 3000-014 (ISR); 3000-473 (CHE); 3000-474 (BRA); 3000-475 (CHL)
USB-A OTG adaptor: According to tablet model: 3140-390 (microUSB); or 3140-391 (USB-C)
USB-A to tablet cable: According to tablet model: 3140-396 (microUSB); or 3140-500 (USB-C)
Accessory bag: 7006-066
Per additional channel:
vPad-IV Module: 8000-200
vPad-IV input/output t...